Customer Testimonials
Kentray Mercer did an excellent job and always provides notification before he arrives. Thank you for your great service!
Knowledgeable, friendly and so far, they get the job done.
Everyone was very professional from the knock on the door to the end of the visit. Pricing is competitive and service is great. Love trading local.
Great people servicing my mom’s house and very helpful internal staff.
Can call my very qualified technician and get a timely response.
Everything! Great service!
Very friendly
Always great customer service. Dependable.
Have been a customer of Northwest for many years and never any complaints. Always dependable and professional. Chad has been so helpful and kind, one of those who go above and beyond. Thank you, Northwest, for doing what you do best.
I am new to the process, however, I appreciate being kept informed of their arrival and or schedule changes. Additionally, our representative is easy to talk with and is eager to answer questions and asks if I have any concerns I would like addressed. Overall, very happy with the service.
No more problems with termites. Prompt. Like to advised of schedule services. Friendly and knowledgeable staff.
prompt, professional, and friendly.
Dylan was amazing! So kind and professional, he went above and beyond to help us get rid of our rodent problem!
Everything is fine, year after year. No other comments.
Jace has been a fantastic exterminator for us and has always been quick to respond if an emergency has come up.
Prompt and efficient
Chris Lackey is simply amazing! He is an expert in his field. Whenever we have a concern he addresses it immediately. His professionalism, can do attitude, and expertise is something that is difficult to find these days. He is always joyful when he is here and listens to any issue we may have. When he is working on our property his attention to detail is another welcomed quality. Chris is always thorough. We know that as a customer, we are important to him! We have been with this company for many years.
Service was spot on, thank you!
Professional, courteous, timely, and green environmentally friendly.
Everything has been great so far. We moved into a new home so there were a lot of bugs. When they came out to treat, they were very informative and I appreciate that I can call whenever I may need an ad hoc service.
I like being advised when you will be coming. Customer service is fantastic everyone is friendly and professional.
Everybody does an excellent job!
Especially my last technician whi came on Saturday, 1/23. Thanks for 12 years of continuing service.
Ben is always very friendly and competent.
I appreciate that the same person comes each month. Ha always let's us know he is coming by phone or text. Always does a through job. The product Northwest users does not have an odor
Great Job! Always friendly
Great job. Very respectful and professional.
Michael, Ben and Sean did a very good job for us. From the initial inspection to the Centricon Install, everything went Great!!
The technician does a thorough job
Notified me of when service was due. Technician called when going to be on property. Office was easy to deal with taking payment. No complaints.
technician notifies of upcoming service prior to service call, & once service is done.
can always re-schedule if needed
prompt response to phone calls