Customer Testimonials
Will was very friendly and professional.
Arrives for appointment on time.
We are satisfied with the service that we receive from your technician. He is always willing to
help with any issue that we have at the office.
Friendly staff that listens and try to address concerns.
Travis did a phenomenal job treating my home and keeping our fears at bay about the bug seen. He is a true professional and an asset to your company.
Friendly technicians. On-time arrivals for appointments. No bugs.
Jarrett is always courteous, thorough, and responsive! Many thanks!
Attitude and professionalism of technicians
Professional job,thank you.
So far, satisfied with the service.
Friendly and professional staff…good results!
Audrey is a very professional prompt effective service person
You were prompt to respond and the people who came to my house were very professional,
The most important thing is the persons who are involvee on the Job.
Very simply, The Young Man That Came To My House WAS THE BEST REPRESENTATIVE
THAT YOU COULD HAVE SENT.
Knowledgable, Respectful, Effeiciant, and more.
Please let him know of my comments
Jared is the best. Very through and pleasant.
Customer friendly, flexible in scheduling and will respond quickly to any concerns.
Ryan is a fantastic technician who is very personable, professional, conscientious & thorough every time. Brittany, the office manager, is a delight to talk with & very responsive. I am very pleased to be serviced by the new Opelika, AL office!
We love Shane he does an awesome job!
Audrey does an excellent job. I hope she continues to be my service technician.
Operator
Professional, friendly, loves dogs.
The overall service is outstanding and the customer service/communication is effective and efficient.
Northwest is prompt and will work with you.
I've had the same guy doing my service for years and love that he's easy to talk to and has a great attitude.Also have had very little issues with bugs over all and after being with you for 2 houses that's amazing in the south!
The company is professional, punctual, friendly and always ready to help in any of my emergencies.
Friendly, reliable employees
Friendly and excellent customer service.
Service is always exceptionally good!! Rich Hickman is the representative and he is always so efficient and addresses any issue I may have. He schedules a day and time he will be here and always arrives on time. Treats any area I have problems with and makes sure I am satisfied with his work before he leaves. Thanks to Rich and Northwest I don't have to worry about ants, roaches, or any other annoying bugs!! So dependable and helpful!!
Great communication. Professional and courteous.
Bobby is the best exterminator! Always a great thorough job.