Customer Testimonials
Excellent customer service on the pest control services provided. I love the calls to schedule and the services and the call from Daniel letting me know he's on his way. Daniel has been awesome with the level of care he provides.
Very professional and extremely nice employees.
My Service Technician is Great ! He always send text messages before he arrives and sends a text message when he is done. He takes his time and does the job right.
great service
The technicians are wonderful. The office staff is a different story. The technicians always call before coming out. The scheduling is done with a text message and confirmation through an automated call. My human interaction was only with the technician. Now, Joel Pinson (our tech) noticed our college flags outside and put a personal message on our work order. That's service. But the office staff is either nonexistent or if they exist they are lazy. If an automated text and call is scheduling, you don't need an office staff.
Joel is the person who takes care of us! He's the best does a great job and just a extremely nice person! Could not ask for anyone better, we really think a lot of him! Thanks Darwin & Laura DeMattia
Everyone is always so friendly and helpful. I use your service at multiple properties in different states, and the customer service is consistent everywhere. Also, your product works well, so I would definitely recommend you all to anyone.
The professional work and great customer service provided.
My tech is always friendly and goes a great job.
Exceptionally great, consistent service.
The service is reliable and consistent.
Promptness and friendly service!
The staff is always friendly and helpful. I love that I have the same tech come out each time.
Good service
I have enjoyed the services that I receive from Northwest for years. If there is a problem, they do not hesitate to fix or correct the issue.
Very pleased with all of their services.
Technician communicates before & after service.
i have dealt with northwestern for over 18 years and i aways get good service
FRIENDLY PERSONAL SERVICE , THEY GET THE JOB DONE IN A TIMELY MANNER!
Consistent & good communication.
Keith your service technician is very knowledgeable, thorough and does an excellent job.
Prompt, covers all the treatments. Offers advice on other things that might be needed at present and in the future. Very professional.
Prompt always on time and do what the contract calls for
Always does a great job
We have been using them for 3 years now. Always friendly and willing to help with any issues we think we have.
Every visit is perfect.
You can always get a real person on the phone at a local office. People are very nice and easy to work with and always come for appts when they say they will!
Always willing to work with my schedule. Customer service is very helpful and courteous.
Consistency. Less bugs and rodents.
Our technician, Damien, is great. We have had him for several years now and he always does what is needed.