Customer Testimonials
Sean is always very friendly and respectful He is knowledgeable and doesn't mind me asking dumb questions. His work is always great. The few times I've needed to call the office I've always had friendly people to talk to and my service requests have been met with positive outcomes.
The technician arrived on time, provided excellent service, and was very thorough throughout the inspection and treatment process. They took the time to answer my questions and made sure everything was addressed. I was very satisfied with the professionalism and quality of service.
Great service from Jacob!
Professionalism, pleasant personality
Technicians are always knowledgeable, efficient and professional.
The people who do our service
The associates are always so polite and informative. They take the time to ask us questions about our concerns and see if there are any things they need to address.
The Best!
Dianna was so helpful and pleasant to talk with on the phone. Stephen was awesome when he came to service our home. I have not seen one ant in the house since it was treated!!
Good and prompt 👍
I wanted some reassurance to prevent any possible future termite problems and Ra and Travis did a superb job of investigation and preventive measures for my home. Now with near a decade of protection there, I look forward to Byron keeping the bugs at bay with his routine treatments for the other yard bugs… thanks Northwest!
Friendly. Good job.
Wonderful customer service, kind, friendly, give out informative info
Prompt service. Tech always answer questions you may have.
The staff is friendly, efficient and willing to take suggestions.
Associate calls ahead and shows up as scheduled. Associate lets you know they are on site. Service provided efficiently. Info regarding service that was provided is sent immediately.
The gentlemen was very professional and patient with us having so many people in the house.
Promptness
always on time and very courteous employees who know what they are doing.
Always professional, with great attitudes and always excellent customer service each visit. Thank you, Northwest!
Prompt service and excellent customer service!
Excellent service! Our pest control technician is always friendly, professional, and thorough. They consistently provide quality service and are quick to address any concerns. We have been very satisfied with the results and appreciate their dedication to keeping our property pest-free.
I like the friendly reminder of when services will be rendered. I like when the agent is on top of the services needed.
Joel is a very good technician. He is very professional and very thorough.
Excellent customer service. Reliable, helpful, solve any issues. Friendly techs & office staff.
I really like the communication, and the ability to plan the exact day (and sometimes time of the service). That being said, I added on an ant service in this last visit (which was the 17th). I just returned home and there are still many ants in the yard. I don't know if this is unusual or if adding that on in the future is not worth it.
Great company great service!
We don’t have to be there
Technician is friendly and thorough.

The person is trustworthy and friendly and does a good job