Customer Testimonials
John is totally professional, efficient, and polite. Service provides good coverage
Prompt and knowledgeable
Casey is always a pleasure to work with. He takes great care with our home and is very thorough and professional.
Friendly employees and knowledgeable. Anytime we ask them to focus upon a given area, they do so as requested.
Always a great Job!
THE YOUNG MAN THAT SERVICED MY HOME WAS VERY PERSONABLE AND TOLD ME ALL THAT HE WAS GOING TO DO AND ABOUT HOW LONG IT WOULD TAKE. HE FINISHED IT A GOOD AMOUNT OF TIME. HE CALLED TO LET ME KNOW THAT HE WOULD BE EARLIER AND IF WERE OK.
UNITL HE COMES NEXT MONTH AND COMES INSIDE I WILL THEN KNOW HOW WELL YOUR TREATMENT WORKS. IT'S NICE TO KNOW THAT I CAN CALL IF I HAVE ISSUES AFTER THE TREATMENT. MAKES ME FEEL GOOD.
Dedicated technician, timely response to concerns and questions, genuine interest in customer satisfaction.
Immediate response, professionalism
The service provider was professional and kind.
Flexible
We have had Northwest Exterminating for 5 years and very pleased with our service! Casey is always so friendly and he answers any questions. We had some ants in the bathroom and we called to have them sprayed. He came right away! That’s Service!
great & friendly services
Very effective. Prompt service and friendly customer service. I am very impressed with the quality of their products.
The technician was very courteous and knowledgeable. He took the time to explain everything about the problem we were having and did a very professional job.
Great technician
The technicians call prior to arrival.
The communication is great and my pest control guy is friendly and thorough. :-)
Good communication
Have followed up when their is a problem
Courteous
Efficient
Timely
Great customer service with immediate service , use Northwest for our new construction termite systems as well as our rental and personal properties.
Kirk has been wonderful in helping my comapny set up our new account with yall. He is increibdly professional and we really appreacite his help!
Good ù
The gentlemen who served us is professional, courteous, and stands on the service he provides. We get all of our questions answered and he is very knowledgeable. He is definitely an asset your company!
Prompt response to issues that pop up! Friendly and professional staff!!!
I like the communication, Jackson does a great job I didn't even notice he was there, I really like that it's always the same exterminator that I trust to go in my house when I'm not there.
Thanks Jackson
Everyone is so friendly, and so kind to explain every detail! They went above and beyond my expectations, in customer service and pest control!
Professional
Knowledge
Caring
Friendship
Our technician is timely and responsive. Thank you
Casey with Northwest Exterminating always does an excellent job in taking care of the outside and inside each time. He's the best!
Technicians are wonderful. Stephen and Joel have both treated our house. Both were informative about the process, extremely professional and listened to our concerns.
The office staff needs training. When Tamara called to set up our 3-month follow up, she asked for the tech to come on Tuesday. I told her I made it clear to Tammy when setting up our initial treatment ANY day but Tuesday was fine. Tamara told me her system only allowed her to set up Tuesdays, then magically saw the note in the system that said "any day but Tuesdays; customer has a gate." All of a sudden, Tamara was able to schedule a different day.