Customer Testimonials
Prompt and consistant
quick response when needed, very professional, excellent customer service. Our technician Chris is the Bes!
Chris is the best. Always addresses ant concerns that I have
Chris is a pleasure to work with. He takes time to answer all my questions and executes his job efficiently.
He is an asset to your company.
The Service Representative for my area, Devon, has been great.
Our technician, Devon, is great
We know when Chris is coming, then he calls when he is a few houses away. He checks for any unusual critters in our “sticky boxes”, he knocks down spider webs and sprays around our house perimeter. He’s a very pleasant guy too!
On time and always professional.
Personal consideration 😌
Very thorough in explaining service needed and choices you can make. Service providers do an excellent job in protecting your home.
Love our Tech Jeff! He is always on time and very thorough! Northwest employees are always very helpful and courteous. Great company!
Rashiid is fantastic. He has a great personality, makes me feel safe when he comes to do the service while my husband is awake, and is always willing to help whenever we have an insect problem. The company has a great price for the service we have. It is great that I don't have to go through 14 different automated channels before speaking with a human being.
Friendly, quick to respond
Friendly
Easy service
Very helpful staff
Always call to alert representative is in route to my house, great !
I stay with Northwest for two reasons. (1) the mosquito bucket which I haven't seen elsewhere, and (2) my service tech, Nick Strohmeyer. He is courteous, knowledgeable and spends more time on my needs than any other tech that you have used on my house.
Sean was very professional and did the job perfectly.
Unfortunately I never even saw my technician during this visit to ask any questions even though I was home because he didn't let me know he was here.
Peace of mind. If I have questions or concerns, they are always answered and taken care of immediately.
Jay is a very courteous and experienced tech and takes the time to explain what he would be doing before performing his work.
Friendly, efficient, value, responsive
The technician was very thorough and explained everything very well. The setup process was super easy and I was able to get an appointment quickly.
Efficient and thorough. Friendly technicians. Reasonable pricing.
Robin cares and develops a sound treatment strategy then implements itt effectively
Asks about any problems, thorough, on time
I have been using Northwest for years at my old house. After moving, Chris was assigned to my house and left a great impression. Cannot wait to continue my relationship with Northwest for years to come.
Dependable, respectful technicians. On the rare occasion an area needs to be addressed, follow up visit scheduled and resolved.
I appreciate that Rick reaches out to me every time he is headed to my home and explains what services he is doing that day. He is so courteous and very meticulous, thanks Rick
Chris is very good at his job. His very thorough, thoughtful and explains what he will doing and afterwards explain what he noticed after completing the job.