Customer Testimonials
Todd is a rockstar...
Your service representative Jeff T is exceptionally customer/service oriented. He walked my property with me and showed me where and what he was doing to support our pest control needs. Jeff was friendly, engaging and knowledgeable. He is the reason I can honestly say that your earned a score of 10!
Thanks,
Claude Last name removed
Efficiency and courtesy
Available when needed, service is on time and comes back to check
Quality people who know how to relate to the customer and who do careful work.
Todd is awesome! He's respectful of me and my home. He knows his stuff! He adjusts the treatment based on what activity is going on in the house. He is polite and kind.
They are very effective.
Efficiency and reliability
Timely, dependable, responsive
He Does a good job
Customer service is excellent. And if I have a need your company addresses it very quickly. Keep up the great work. Thank you.
Always the best!
Very friendly and informative and on time.
I don't have to be home when the service is performed and, if I have any additional needs or issues, all I have to do is contact Northwest and they resolve them.
I wanted to let you all know that my technician, Phillip has been great the last 2 years. He is always very responsive and knows all of the answers to any questions I have had. Comes to the house whenever I need some assistance
Reliable and the technician is great about communication.
Our Tech always comes on the day that he's scheduled. We have a great relationship with him. He has a lot of information to share with us whenever he comes to service our house. We have been totally satisfied with Northwest Exterminators. We will always be a customer of theirs.
It works and I enjoy the chats we have about bug issues.
Good customer service… fast response
Reliable and friendly
Great customer service, reasonable prices, and quick scheduling.
Communication
Professional & courteous employees (both office staff and service techs etc) in the Buford location. Have had my Termite bond with NW since building my home in 1999
Excellent service from Sean as always.
Personal professionalism
Prompt services
Very effective and very professional service
Competent and friendly service providers.
Emmitt
The tech who services our home does a great job.. communicating and he is very professional
I currently have an Annual Pest Control and Termite contract with Gilstrap Exterminating. I recently applied to refinance my home and was required to get a current Termite inspection. I contacted Gilstrap but they were not able to get it done for over a week. They referred me to Northwest Exterminating, who came out the very next day and completed my request. Zac Moser was an amazing service tech...very professional and personable. I truly enjoyed having him tour my residence. If I weren't already committed to Gilstrap, I would certainly hire Northwest Exterminating to secure my home! I will recommend them to my family and friends.