Customer Testimonials
Prompt, professional, and courteous technician who takes the time to explain everything about the process.
Always doing job when it is scheduled . Friendly worker !
Gary is Very professional and thorough.
Great service.
Great service and fantastic professionals. I’ve had great interactions with Daniel and Ryan. They are very friendly and helpful.
The service is great and is done when they say it will be done!
Our technician is always thorough and will take care of any issue we bring to his attention. We are very pleased with his service
Good service,on time and service man, Devon, is polite and friendly
Service rep was very knowledgeable. Told him about some issues, and he addressed them.
Great customer service! Kevin also does a great job at our home!
Devon, our NW guy, is like a part of our family. He is so friendly and always ready to do whatever we ask of him - what a great employee NW has.
You are very efficient with the Pest Control Service. Doing a fantastic job of keeping any pests our of my house & controlling any pest issues I may have with Ants or Bees. Friendly service & always arrives at the scheduled time.
The customer service and keeping true to their services
Your technician is Top Notch
Does as advertised. I don’t want bugs and you eliminate them. I also like that you’ll come back out quickly if we need something.
Chris has been servicing our home for many years. He is so nice and always checks on us to see if we have any issues before he begins service. We have been customers of Northwestern for at least 8-10 years. They did a home exclusion for us and did a fabuloust job with good follow up. It’s so nice having Chris as a consistent face on our account that we trust and know he cares.
Dependable and do a great job. Office staff very courteous
They are always friendly and on time. They do a thorough job. Are competitively priced.
Great customer service
Chris is professional, calls and punctual.
This service is for a rental property that I do not live at.
So far the service has been timely and responsive.
Your rep “Devon” is genuinely concerned to make sure I am completely satisfied with the job he does and is a credit to your company
I live in Deaton Creek and the best representative for you is Devon. He takes care of what we need, is always personable and friendly, and helps many of us to make sure we are getting the services that we need. Word-of-mouth is very important in Deaton Creek and word goes around very fast if we are happy or unhappy with a person or company. I have heard nothing but very positive referrals to Devon, he is well known by many of us, and we are so happy to have him.
Good communication on what services are being done at what times and always prompt followup to check on the service provided.
Your people..
Professional and friendly 👌
Very pleasant staff who works with us.
Kind, employees— they take care of any needs when necessary.
Chris is always very professional and courteous. Your product seems to be working well.

We have total confidence that Sean will do what needs to be done whether we are home or not. We trust him completely. He show up on time and is very kind.