Customer Testimonials
Level of expertise, experience and customer excellence
Northwest has taken care of our pest control for many years. We have never had a problem with our service and always professional.
Keeping my home a bug free zone
prompt and thorough
Friendly and knowledgeable staff.
Consistency/Knowledge/Punctuality
Employees are professional, great with scheduling appointments, call before arriving, respect your home wearing booties when entering, ask what areas if any they should avoid or not spray, check both attic and crawl space or basement, listen to your concerns, do not rush through, and are reasonably priced as far as e terminator costs. I would refer this company to others. Their employees seem content with their jobs as well.
Your representative, Todd, is very knowledgeable, friendly and professional. I trust is judgement and advice; he does a great job! I have been a loyal customer for over twenty years and he is one of the main reasons. Your office staff is also very helpful, and I appreciate your quality of billing and updates. I am very happy with your company.
Cheney is always professional and kind. We are very appreciative of him. Thank you for all that you do.
I'd like to be notified before they are coming in case I need something extra.
Scott, the guy that does our service, is very polite and always takes seriously our concerns.
Quick service
Chris, our service person is very professional and calls ahead of time and explains what he is doing and what to watch out for.
You show up on time and retreat as necessary.
When I have a problem, you are quick to respond and resolve it. Your employees are knowledgeable and friendly, I’m very satisfied with your service.
The service was great as always!
On time
We requested aa Quarterly treatment that has provided all the treatment we needed. Our tecnition has been very throuer with outside and in home treatments. The rodent trap is working well.
Professional and courtesy staff, speaks knowledgeable about the process of extermination
Always prompt to serve.
Only request I have, house flies are still showing insde. May be fly-trap may help.
Any other solution will be apprecited.
Thnak you.
Joe does an outstanding job. We are in a wooded area and rarly see any critters.
Nothing out of the ordinary to note.
Our tech does a very good job.
I am so sorry but I forget my technicians name. But, he is awesome, polite, knowledgeable, and friendly. And, does a professional and thorough job every single time he comes to treat my house.
You are a full service company. Your techs are excellent in the way service is provided.
Prompt through service and friendly technician
Anytime we need service , they are available.
The gentleman who services my house is good, very nice, and thorough. And he always lets me know when he arrives, and he asks me if I have any problems or questions.
Phillip always lets me know when he has arrived in case I need inside treatment too
Northwest is professional, they always call and email before coming to my home. The technicians are friendly and efficient.