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based on 2999 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The Tech was very personable. Knowledgeable and did an awesome job!
An excellent service.
Very good value.
Nick was a very professional associate.
I would most definitely use this company again.
Thanks the carpets and rugs look fantastic.
Customer service was fantastic along with knowledge of the product and was able to answer all my questions!
Technician did a good job cleaning the carpet. Came with shoe covers which I like. He was respectful and on time. Will use him again in future m.
Very professional own time and did a good job.
Carpet, tile, and couch all look brand new; very friendly staff
Great job! On time and did a perfect job. This is my 4th zerorez job.
Very user friendly website. The guy that came out to clean our vents was super nice and efficient!
Friendly and knowledgeable associates. My carpet is very clean and the price is reasonable.
Justin did an AMAZING job and explained the process thoroughly!
Internet
Good Job!!
Thank You
Your technician did a fabulous job. His technical expertise and his people skills are outstanding.
We had a rental property cleaned and there were many problem areas that did not come out. We were just going to replace it and had Home Depot come out measure and replace. The measurer suggested that the carpet probably just needed cleaning, in which we told him we just got it cleaned. He suggested spot cleaning, so we did that afterwards. To our surprise the problem areas are coming up with a little effort, so for now we’re gonna hold off from spending 3,500 for new carpet. What I don’t understand is why such a highly rated company like yours did not spot treat those areas? I’m happy to provide pictures of what it looks like after your cleaning, and after we spot cleaned the problem areas. The difference is like night and day!
Cleans great, natural, and great service!
Service was provided with efficiency and great results. Super friendly!
Keshaun Paisley, our technician did an excellent job in cleaning our carpets. He was thorough in inspecting the job and treating the spots before starting. We are pretty happy with the work performed by Keshaun.
Very pleased with our service came out very nice. Also our technician was very helpful and knowledgeable
Very professional , prices good , technician that came as was knowledgeable and friendly.
I will return.
Great tech. On time
The two techs were very good and friendly. I’ve already recommended on NextDoor
High quality
Technician was very nice and polite and in time
Carpet and furniture looked great after he was done
Our prior poor experience was not taken into consideration as we would told it would be. This time we were told that in the future we report the problem sooner to have that taken into consideration. The tech then arrived and he got out of the service vehicle with his shoe protection on and stepping in the rain drenched street, when we explained that he walking around outside with his shoe protection on defeats the purpose, he responded aren't I here to clean the carpet, at which time I said let's start on the right foot and grab new booties. Then the tech asked if I am the owner of the property which I did not understand what that meant. The rest of the work was acceptable. Before the tech left he presented the bill and stated the bill would be an additional 40$ for a minimum service fee. We explained we would not be paying that, that we were quoted $119, he explained that did not account for the additional fee. I explained we would not be paying the additional so he called the office and they confirmed the $119 price. Since we have had the prior poor service, the response that we would need to report the unsatisfactory experience within 30 days. The techs initial interaction. Although at the end the tech explained his perspective and his side of the footies and questions ask but by then it was not good experience with your office and tech.
This was the second time he cleaned our home. He did an amazing job was very polite and professional.
The repairman was very professional and friendly. He explained every step of the cleaning process, and what I needed to do in future to keep the dryer vent clear and the dryer working at peak efficiency.
Lots of options to clean floors. Up front pricing.
Our guy Ezekiel was so friendly professional and thorough. I would recommend him 100%
Justin did an excellent job, cleaning our furniture and rugs. I would highly recommend him.
Service person was on time, actually a little early, and very polite. Did an excellent job and would not hesitate to use again. Have dog so carpets were the worst and they look so clean after.