U.P. Sport and Spoke
527 S. Stephenson
Iron Mountain
Michigan 49801
United States

Customer Testimonials

Report a concern   April 21, 2021 — Rated 10 out of 10 by K.M. U.P. Sport and Spoke
What do you like about our products and services?

Very friendly and knowledgeable

Report a concern   April 16, 2021 — Rated 10 out of 10 by G.E. U.P. Sport and Spoke
What do you like about our products and services?

Lori and her husband are very good people providing great service for Trek products. They were such a pleasure to work with.

Report a concern   April 16, 2021 — Rated 10 out of 10 by P.W. U.P. Sport and Spoke
What do you like about our products and services?

I was able to hold a Trek bike I’ve been trying to find on the phone with a minimal deposit. Very nice people, had the bike assembled and ready for me as promised.

Report a concern   April 15, 2021 — Rated 10 out of 10 by R.R. U.P. Sport and Spoke
What do you like about our products and services?

Hi ! Mario and Lorie, my bike buying experience was exceptional. I will always remember the warm welcome I received from the time I arrived to the time we said [ hugged] good by!

Thank You With Love And Gratitude!
Name removed

Report a concern   April 14, 2021 — Rated 10 out of 10 by S.Z. U.P. Sport and Spoke
What do you like about our products and services?

Service was amazing Lori helped me out with the right bike and figured out shipping to me all in the same day, so kind, sweet, professional and efficient! Overall amazing experience!

Report a concern   April 14, 2021 — Rated 10 out of 10 by M.P. U.P. Sport and Spoke
What do you like about our products and services?

We enjoy everything about our experience with this business!

Report a concern   April 13, 2021 — Rated 10 out of 10 by G.V. U.P. Sport and Spoke
What do you like about our products and services?

Hi Andy,

Did you get more bike shoes in yet?

Thanks,
John Nienstaedt
Phone number removed

Report a concern   April 13, 2021 — Rated 10 out of 10 by H.A.S.S. U.P. Sport and Spoke
What do you like about our products and services?

Your service rep Andy is always very helpful.

Report a concern   April 12, 2021 — Rated 10 out of 10 by G.E. U.P. Sport and Spoke
What do you like about our products and services?

Very helpful people.

Report a concern   April 9, 2021 — Rated 10 out of 10 by S.A.K.B. U.P. Sport and Spoke
What do you like about our products and services?

High quality merchandise and helpful staff.

Report a concern   April 9, 2021 — Rated 10 out of 10 by J.A.B.H. U.P. Sport and Spoke
What do you like about our products and services?

Friendly! Very knowledgeable.

Report a concern   April 7, 2021 — Rated 10 out of 10 by R.E.J. U.P. Sport and Spoke
What do you like about our products and services?

Great service in a timely manor!

Report a concern   April 5, 2021 — Rated 10 out of 10 by W.B.S. U.P. Sport and Spoke
What do you like about our products and services?

You shop Trek bicycles

Report a concern   April 5, 2021 — Rated 10 out of 10 by A.K. U.P. Sport and Spoke
What do you like about our products and services?

Great customer service! Great trek bikes.

Report a concern   March 29, 2021 — Rated 10 out of 10 by R.W. U.P. Sport and Spoke
What do you like about our products and services?

The staff is friendly and welcoming. The service is great and fast.

Report a concern   March 28, 2021 — Rated 10 out of 10 by L.R. U.P. Sport and Spoke
What do you like about our products and services?

I love the fact that you are knowledgable about the product you sell and you service them there as well. You were very patient and took the time to fit the product properly to me.

Report a concern   March 28, 2021 — Rated 10 out of 10 by J.B. U.P. Sport and Spoke
What do you like about our products and services?

Great staff. Great attention to what we wanted in a bike. Sufficient stock. Just a good experience altogether. Went in to look for an ebike for my wife and ended up buying one for myself as well. Andy and the crew are top notch. Worth the trip from Marquette for sure.
First name removed & Lori

Report a concern   March 28, 2021 — Rated 10 out of 10 by A.P. U.P. Sport and Spoke
What do you like about our products and services?

The complete experience was amazing, starting with making the purchase over the phone! A few days later traveled to their shop and the out pouring of friendliness and sizing, maintenance tips finished the amazing purchase!

Report a concern   March 28, 2021 — Rated 10 out of 10 by J.C. U.P. Sport and Spoke
What do you like about our products and services?

Knowledge of staff

Report a concern   March 26, 2021 — Rated 10 out of 10 by A.K. U.P. Sport and Spoke
What do you like about our products and services?

Every time I walk in the staff is super friendly and helpful.

Report a concern   March 25, 2021 — Rated 10 out of 10 by J.T.B. U.P. Sport and Spoke
What do you like about our products and services?

We brought a bike with a flat tire in and they had it fixed within 15 minutes! Great service and very friendly!

Report a concern   March 25, 2021 — Rated 10 out of 10 by H.A.S.S. U.P. Sport and Spoke
What do you like about our products and services?

Friendly staff, great service

Report a concern   March 24, 2021 — Rated 10 out of 10 by J.A.K. U.P. Sport and Spoke
What do you like about our products and services?

Great customer service.

Report a concern   March 22, 2021 — Rated 10 out of 10 by C.O. U.P. Sport and Spoke
What do you like about our products and services?

Super friendly and helpful service!

Report a concern   March 22, 2021 — Rated 10 out of 10 by S.N. U.P. Sport and Spoke
What do you like about our products and services?

Beautiful store, friendly atmosphere and a nice selection

Report a concern   March 21, 2021 — Rated 10 out of 10 by A.A.J.S. U.P. Sport and Spoke
What do you like about our products and services?

Personal service. Very friendly and helpful . No pressure. Knowledgeable.

Report a concern   March 21, 2021 — Rated 10 out of 10 by C.E.R. U.P. Sport and Spoke
What do you like about our products and services?

Service and product selection are top notch!

Report a concern   March 21, 2021 — Rated 10 out of 10 by F.R. U.P. Sport and Spoke
What do you like about our products and services?

Mario and staff were very knowledgeable about the bikes and accessories. They were very polite and not pushy at all! Definitely will be going back to get more goodies.

Report a concern   March 21, 2021 — Rated 10 out of 10 by C.K. U.P. Sport and Spoke
What do you like about our products and services?

Friendly and helpful faces...

Report a concern   March 21, 2021 — Rated 10 out of 10 by J.A.K.W. U.P. Sport and Spoke
What do you like about our products and services?

Very knowledgeable and helpful owners and staff! Great selection of bikes and outdoor clothing!


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