U.P. Sport and Spoke
527 S. Stephenson
Iron Mountain
Michigan 49801
United States

Customer Testimonials

Report a concern   July 16, 2020 — Rated 10 out of 10 by T.C. U.P. Sport and Spoke
What do you like about our products and services?

Very friendly and willing to help with product suggestions.
Report a concern   July 14, 2020 — Rated 10 out of 10 by L.L. U.P. Sport and Spoke
What do you like about our products and services?

Andy is the best! We were leaving town and he worked my bike in to fix a bent rear derailleur. I appreciate the great customer service I received from Andy. Thanks, Andy!
Report a concern   July 14, 2020 — Rated 10 out of 10 by H.A.S.S. U.P. Sport and Spoke
What do you like about our products and services?

Friendly staff and speedy turn around time. After replacing the shifter cables, my bike rides like new. Thanks!
Report a concern   July 13, 2020 — Rated 10 out of 10 by H.A.S.S. U.P. Sport and Spoke
What do you like about our products and services?

Fast turnaround time! Thanks.
Report a concern   July 12, 2020 — Rated 10 out of 10 by A.A.J.S. U.P. Sport and Spoke
What do you like about our products and services?

They are very customer oriented and went out of their way to exhaust every possible solution to my problem with my bike and I am extremely satisfied with the work they put in to help me. Very personalized service and friendly people. I could go to other sport shops that are closer to my home but it is worth the extra miles to go to UP Sport and Spoke.

Report a concern   July 11, 2020 — Rated 10 out of 10 by J.C. U.P. Sport and Spoke
What do you like about our products and services?

Good variety.....
Report a concern   July 5, 2020 — Rated 10 out of 10 by S.M. U.P. Sport and Spoke
What do you like about our products and services?

They have been great to work with. I purchased a new Trex Roscoe last fall, they have been great with tune ups and service. I plan on buying my wife a new bike this fall and will definitely be going back to UP Sport and Spoke.
Report a concern   July 4, 2020 — Rated 10 out of 10 by M.V. U.P. Sport and Spoke
What do you like about our products and services?

In-store Service was awesome. Showed me the product and provided tips and advice. Great place.

Report a concern   July 4, 2020 — Rated 10 out of 10 by B.S. U.P. Sport and Spoke
What do you like about our products and services?

Has all your basic bike needs and huge trek line
Report a concern   July 4, 2020 — Rated 10 out of 10 by J.A.T.K. U.P. Sport and Spoke
What do you like about our products and services?

Everyone there is very helpful.

Report a concern   July 3, 2020 — Rated 10 out of 10 by S.A.J.P. U.P. Sport and Spoke
What do you like about our products and services?

The people that we dealt with, specifically Anthony and all of the others were extremely professional, and sold us what we wanted to buy in a very high-quality way. It is nice to have this level of customer service as a customer keep up the good work! Name removed and Name removed
Report a concern   July 2, 2020 — Rated 10 out of 10 by D.P. U.P. Sport and Spoke
What do you like about our products and services?

Went above and beyond to get me set up with my new Road bike. Couldn’t be happier! Thanks guys!

Report a concern   July 2, 2020 — Rated 10 out of 10 by S.A.J.C. U.P. Sport and Spoke
What do you like about our products and services?

Great customer service!
Report a concern   July 2, 2020 — Rated 10 out of 10 by J.A.C.H. U.P. Sport and Spoke
What do you like about our products and services?

You attempted to fix my problem immediately, and when that didn’t work, you fixed your “fix” immediately.

Report a concern   June 30, 2020 — Rated 10 out of 10 by D.C. U.P. Sport and Spoke
What do you like about our products and services?

Wonderful service and customer service!!
Report a concern   June 29, 2020 — Rated 10 out of 10 by G.V. U.P. Sport and Spoke
What do you like about our products and services?

Friendly service. Technical experts with bikes.
Report a concern   June 27, 2020 — Rated 10 out of 10 by R.P. U.P. Sport and Spoke
What do you like about our products and services?

Quality products. Great, fast service. I always know my bike will be ready to ride.
Report a concern   June 27, 2020 — Rated 10 out of 10 by V.B.A. U.P. Sport and Spoke
What do you like about our products and services?

Great products and great service

Report a concern   June 26, 2020 — Rated 10 out of 10 by M.H. U.P. Sport and Spoke
What do you like about our products and services?

Took a little longer than expected, but the new wheel is rolling just perfectly. Great work! Thanks Rich, Tony and Andy. -First name removed H
Report a concern   June 20, 2020 — Rated 10 out of 10 by J.B. U.P. Sport and Spoke
What do you like about our products and services?

Bike repair is great, and those goodr glasses.
Report a concern   June 20, 2020 — Rated 10 out of 10 by G.S. U.P. Sport and Spoke
What do you like about our products and services?

Everything
Report a concern   June 19, 2020 — Rated 10 out of 10 by M.A.B.K. U.P. Sport and Spoke
What do you like about our products and services?

My wife was extremely satisfied with the service at your business. She was waited on immediately and the work she requested was done expertly and immediately. Thanks again.
Report a concern   June 18, 2020 — Rated 10 out of 10 by L.C.S. U.P. Sport and Spoke
What do you like about our products and services?

So great to have a bike shop in IM! Andy is super helpful on the repair/tune-up end of things. Great job to you all!
Report a concern   June 18, 2020 — Rated 10 out of 10 by M.A.B.K. U.P. Sport and Spoke
What do you like about our products and services?

Your service was exceptional. My wife raved about how accommodating you were when she entered your shop. Thanks for the great service!
Report a concern   June 16, 2020 — Rated 10 out of 10 by C.G. U.P. Sport and Spoke
What do you like about our products and services?

Great customer service does it for me
Report a concern   June 15, 2020 — Rated 10 out of 10 by T.S. U.P. Sport and Spoke
What do you like about our products and services?

Outstanding shop! I feel like I’m family when I walk in. I highly recommend and often do just that!

Report a concern   June 15, 2020 — Rated 10 out of 10 by B.V. U.P. Sport and Spoke
What do you like about our products and services?

Service is always great! Tony and Andy are great!
Report a concern   June 14, 2020 — Rated 10 out of 10 by S.A.F.A. U.P. Sport and Spoke
What do you like about our products and services?

Top Notch Service. Great products.

Report a concern   June 14, 2020 — Rated 10 out of 10 by D.M.F. U.P. Sport and Spoke
What do you like about our products and services?

The staff is so friendly and helpful 😊
Report a concern   June 12, 2020 — Rated 10 out of 10 by T.L.O. U.P. Sport and Spoke
What do you like about our products and services?

Fast service.


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