U.P. Sport and Spoke
527 S. Stephenson
Iron Mountain
Michigan 49801
United States

Customer Testimonials

Report a concern   May 30, 2021 — Rated 10 out of 10 by D.E. U.P. Sport and Spoke
What do you like about our products and services?

Extremely knowledgeable and friendly people at the store. Well worth a 2 hour drive. Also a nice looking store with an inviting feel.
Report a concern   May 29, 2021 — Rated 10 out of 10 by W.S.O. U.P. Sport and Spoke
What do you like about our products and services?

Awesome people and awesome store
Report a concern   May 29, 2021 — Rated 10 out of 10 by W.S.O. U.P. Sport and Spoke
What do you like about our products and services?

Great customer service

Report a concern   May 26, 2021 — Rated 10 out of 10 by L.E. U.P. Sport and Spoke
What do you like about our products and services?

Customer service is impecable.
Report a concern   May 21, 2021 — Rated 10 out of 10 by B.H. U.P. Sport and Spoke
What do you like about our products and services?

Very professional, knowledgeable, thorough, and helpful. I have recommended them to anyone interested in purchasing a bike.

Report a concern   May 18, 2021 — Rated 10 out of 10 by S.A.E.B. U.P. Sport and Spoke
What do you like about our products and services?

Super thankful!! We brought my bike in at 9:00 and it was fixed straight away!!! We had brought it to another place a week ago to have the brakes checked and fixed if needed and they said it was fine. 2 days later no brakes at all. U.P. Sport and Spoke crushed it!! THANK YOU!!!
Report a concern   May 17, 2021 — Rated 10 out of 10 by A.A. U.P. Sport and Spoke
What do you like about our products and services?

Very nice store with even better staff look forward to supporting them in the future

Report a concern   May 15, 2021 — Rated 10 out of 10 by M.M.B. U.P. Sport and Spoke
What do you like about our products and services?

Helpful staff!
Report a concern   May 10, 2021 — Rated 10 out of 10 by T.S. U.P. Sport and Spoke
What do you like about our products and services?

The excellent customer support and products are reasonably priced. I will recommend and continue shopping at UP Cycle and Sport!

Report a concern   May 10, 2021 — Rated 10 out of 10 by K.P. U.P. Sport and Spoke
What do you like about our products and services?

Great selection of awesome products, the staff there is top notch!
Report a concern   May 10, 2021 — Rated 10 out of 10 by A.A.K.J. U.P. Sport and Spoke
What do you like about our products and services?

Everything! the staff is super friendly and very helpful!
Report a concern   May 8, 2021 — Rated 10 out of 10 by J.A.B.H. U.P. Sport and Spoke
What do you like about our products and services?

Great people. Great products.

Report a concern   May 6, 2021 — Rated 10 out of 10 by C.T.C. U.P. Sport and Spoke
What do you like about our products and services?

The products I can get anywhere online... its the service with the product that is important. U.P. Sport and Spoke has a very knowledgable and kind staff that enjoys the same activities as I. This you can only get locally.

Report a concern   May 3, 2021 — Rated 10 out of 10 by C.B. U.P. Sport and Spoke
What do you like about our products and services?

Product was available and friendly owners!

Report a concern   April 29, 2021 — Rated 10 out of 10 by C.F. U.P. Sport and Spoke
What do you like about our products and services?

Thanks so much for taking the time to explain the features of the bikes. And thank you for sawing down my seat and attaching the accessories!! I'm sure we'll be back for more : )
Report a concern   April 28, 2021 — Rated 10 out of 10 by A.A.P.U. U.P. Sport and Spoke
What do you like about our products and services?

Fast , knowledgeable and polite services

Report a concern   April 27, 2021 — Rated 9 out of 10 by C.S. U.P. Sport and Spoke
What do you like about our products and services?

Nice sales and service people.

Report a concern   April 26, 2021 — Rated 10 out of 10 by A.E. U.P. Sport and Spoke
What do you like about our products and services?

This place is awesome!! Great selection of bikes and they were able to hold mine for two weeks before pickup!! The staff is friendly, knowledgeable and helpful. It was a pleasure to visit here and definitely worth the trip! Thank you!
Report a concern   April 24, 2021 — Rated 10 out of 10 by S.K. U.P. Sport and Spoke
What do you like about our products and services?

Good brand name products. Knowledgeable, honest, and helpful staff. Seriously, would not take my $5800 bike anywhere else to be worked on.
Report a concern   April 24, 2021 — Rated 10 out of 10 by K.R. U.P. Sport and Spoke
What do you like about our products and services?

Amazing service bought myself and toddler a bike all the way from the Detroit area!
Report a concern   April 24, 2021 — Rated 10 out of 10 by J.G. U.P. Sport and Spoke
What do you like about our products and services?

Nice product and you guys are very accommodating an friendly!
Report a concern   April 21, 2021 — Rated 10 out of 10 by K.M. U.P. Sport and Spoke
What do you like about our products and services?

Very friendly and knowledgeable

Report a concern   April 16, 2021 — Rated 10 out of 10 by G.E. U.P. Sport and Spoke
What do you like about our products and services?

Lori and her husband are very good people providing great service for Trek products. They were such a pleasure to work with.
Report a concern   April 16, 2021 — Rated 10 out of 10 by P.W. U.P. Sport and Spoke
What do you like about our products and services?

I was able to hold a Trek bike I’ve been trying to find on the phone with a minimal deposit. Very nice people, had the bike assembled and ready for me as promised.

Report a concern   April 15, 2021 — Rated 10 out of 10 by R.R. U.P. Sport and Spoke
What do you like about our products and services?

Hi ! Mario and Lorie, my bike buying experience was exceptional. I will always remember the warm welcome I received from the time I arrived to the time we said [ hugged] good by!

Thank You With Love And Gratitude!
Name removed
Report a concern   April 14, 2021 — Rated 10 out of 10 by S.Z. U.P. Sport and Spoke
What do you like about our products and services?

Service was amazing Lori helped me out with the right bike and figured out shipping to me all in the same day, so kind, sweet, professional and efficient! Overall amazing experience!

Report a concern   April 14, 2021 — Rated 10 out of 10 by M.P. U.P. Sport and Spoke
What do you like about our products and services?

We enjoy everything about our experience with this business!
Report a concern   April 13, 2021 — Rated 10 out of 10 by G.V. U.P. Sport and Spoke
What do you like about our products and services?

Hi Andy,

Did you get more bike shoes in yet?

Thanks,
John Nienstaedt
Phone number removed
Report a concern   April 13, 2021 — Rated 10 out of 10 by H.A.S.S. U.P. Sport and Spoke
What do you like about our products and services?

Your service rep Andy is always very helpful.
Report a concern   April 12, 2021 — Rated 10 out of 10 by G.E. U.P. Sport and Spoke
What do you like about our products and services?

Very helpful people.

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