Customer Testimonials

The products I can get anywhere online... its the service with the product that is important. U.P. Sport and Spoke has a very knowledgable and kind staff that enjoys the same activities as I. This you can only get locally.

Product was available and friendly owners!

Thanks so much for taking the time to explain the features of the bikes. And thank you for sawing down my seat and attaching the accessories!! I'm sure we'll be back for more : )

Fast , knowledgeable and polite services

Nice sales and service people.

This place is awesome!! Great selection of bikes and they were able to hold mine for two weeks before pickup!! The staff is friendly, knowledgeable and helpful. It was a pleasure to visit here and definitely worth the trip! Thank you!

Good brand name products. Knowledgeable, honest, and helpful staff. Seriously, would not take my $5800 bike anywhere else to be worked on.

Amazing service bought myself and toddler a bike all the way from the Detroit area!

Nice product and you guys are very accommodating an friendly!

Very friendly and knowledgeable

Lori and her husband are very good people providing great service for Trek products. They were such a pleasure to work with.

I was able to hold a Trek bike I’ve been trying to find on the phone with a minimal deposit. Very nice people, had the bike assembled and ready for me as promised.

Hi ! Mario and Lorie, my bike buying experience was exceptional. I will always remember the warm welcome I received from the time I arrived to the time we said [ hugged] good by!

Thank You With Love And Gratitude!
Name removed

Service was amazing Lori helped me out with the right bike and figured out shipping to me all in the same day, so kind, sweet, professional and efficient! Overall amazing experience!

We enjoy everything about our experience with this business!

Hi Andy,

Did you get more bike shoes in yet?

Thanks,
John Nienstaedt
Phone number removed

Your service rep Andy is always very helpful.

Very helpful people.

High quality merchandise and helpful staff.

Friendly! Very knowledgeable.

Great service in a timely manor!

You shop Trek bicycles

Great customer service! Great trek bikes.

The staff is friendly and welcoming. The service is great and fast.

I love the fact that you are knowledgable about the product you sell and you service them there as well. You were very patient and took the time to fit the product properly to me.

Great staff. Great attention to what we wanted in a bike. Sufficient stock. Just a good experience altogether. Went in to look for an ebike for my wife and ended up buying one for myself as well. Andy and the crew are top notch. Worth the trip from Marquette for sure.
First name removed & Lori

The complete experience was amazing, starting with making the purchase over the phone! A few days later traveled to their shop and the out pouring of friendliness and sizing, maintenance tips finished the amazing purchase!

Knowledge of staff

Every time I walk in the staff is super friendly and helpful.

We brought a bike with a flat tire in and they had it fixed within 15 minutes! Great service and very friendly!