U.P. Sport and Spoke
527 S. Stephenson
Iron Mountain
Michigan 49801
United States

Customer Testimonials

Report a concern   June 28, 2021 — Rated 10 out of 10 by M.G. U.P. Sport and Spoke
What do you like about our products and services?

Staff were very willing to take time to show-and-tell features of each available bike rack. We feel confident in our selection of a Yakima rack for 4 bicycles. It was easy to install and much nicer to use than our previous rack which had served us well for a couple decades.

Otherwise ... other merchandise (including clothing) was VERY nice and priced well.

Very personable staff and professional service.
Report a concern   June 26, 2021 — Rated 10 out of 10 by T.J. U.P. Sport and Spoke
What do you like about our products and services?

I drove 5 hours up for a long weekend and when I got to Iron Mt one of my road bike tires was flat. I stopped in and the service was outstanding! They first checked to see if it was just low and could hold air, it couldn't so they replaced my tube and had me out for a ride in about 20 minutes. The service was fast, friendly and i couldn't have been happier. I will do my bike shopping there as much as I can from 300 miles away. Wishing them the best during these tough times!
Report a concern   June 25, 2021 — Rated 10 out of 10 by B.P. U.P. Sport and Spoke
What do you like about our products and services?

Friendly Knowledgeable service
Report a concern   June 23, 2021 — Rated 10 out of 10 by J.G. U.P. Sport and Spoke
What do you like about our products and services?

I was always shy to go into bike shops because I didn’t know much-

Lori and Mario were so nice and all of their staff are awesome and always willing to help (even though they are super busy-they do not make you feel like a bother at all)

Products have been fantastic too!
Report a concern   June 20, 2021 — Rated 10 out of 10 by D.R. U.P. Sport and Spoke
What do you like about our products and services?

Friendly service and we always find what we need!

Report a concern   June 17, 2021 — Rated 10 out of 10 by A.C. U.P. Sport and Spoke
What do you like about our products and services?

great service and friendly

Report a concern   June 17, 2021 — Rated 10 out of 10 by S.L.P. U.P. Sport and Spoke
What do you like about our products and services?

Great place, fabulous people!

Report a concern   June 17, 2021 — Rated 10 out of 10 by R.M. U.P. Sport and Spoke
What do you like about our products and services?

Customer service oriented. I've already recommended U.P. Sport and Spoke to a few folks from the YMCA for bikes, bike shoes and cleats even snow shoes.
Report a concern   June 15, 2021 — Rated 10 out of 10 by M.A.D.R. U.P. Sport and Spoke
What do you like about our products and services?

Great service
Report a concern   June 14, 2021 — Rated 10 out of 10 by A.C. U.P. Sport and Spoke
What do you like about our products and services?

knowledgeable and great customer service
Report a concern   June 14, 2021 — Rated 10 out of 10 by M.J.C. U.P. Sport and Spoke
What do you like about our products and services?

Thank you for the prompt servicing of our bicycle.

Report a concern   June 13, 2021 — Rated 10 out of 10 by J.J. U.P. Sport and Spoke
What do you like about our products and services?

Didn't have much for bikes that we were looking for. But that is understandable do to a shortage. What I appreciated that most and what is going to make me come back for future purchases was the service I received when I was there. Made me feel like I mattered and that I wasn't just another sale to them.
Report a concern   June 12, 2021 — Rated 10 out of 10 by J.W. U.P. Sport and Spoke
What do you like about our products and services?

Knowledgeable staff. Very good customer service.
Report a concern   June 8, 2021 — Rated 10 out of 10 by T.W. U.P. Sport and Spoke
What do you like about our products and services?

Nice people and prompt service.
Report a concern   June 6, 2021 — Rated 10 out of 10 by K.B. U.P. Sport and Spoke
What do you like about our products and services?

The customer seruvuce is fabulous!

Report a concern   June 4, 2021 — Rated 10 out of 10 by C.K. U.P. Sport and Spoke
What do you like about our products and services?

Anthony’s mom and dad are truly the reason Anthony was such a good person! They are very kind make you feel like family and are knowledgeable I wish them nothing but the best and hope they continue Anthony’s endeavor!
Report a concern   June 3, 2021 — Rated 10 out of 10 by S.A.F.A. U.P. Sport and Spoke
What do you like about our products and services?

Great customer service.

Report a concern   June 2, 2021 — Rated 10 out of 10 by M.S.G. U.P. Sport and Spoke
What do you like about our products and services?

great service

Report a concern   May 30, 2021 — Rated 10 out of 10 by D.E. U.P. Sport and Spoke
What do you like about our products and services?

Extremely knowledgeable and friendly people at the store. Well worth a 2 hour drive. Also a nice looking store with an inviting feel.
Report a concern   May 29, 2021 — Rated 10 out of 10 by W.S.O. U.P. Sport and Spoke
What do you like about our products and services?

Awesome people and awesome store
Report a concern   May 29, 2021 — Rated 10 out of 10 by W.S.O. U.P. Sport and Spoke
What do you like about our products and services?

Great customer service

Report a concern   May 26, 2021 — Rated 10 out of 10 by L.E. U.P. Sport and Spoke
What do you like about our products and services?

Customer service is impecable.
Report a concern   May 21, 2021 — Rated 10 out of 10 by B.H. U.P. Sport and Spoke
What do you like about our products and services?

Very professional, knowledgeable, thorough, and helpful. I have recommended them to anyone interested in purchasing a bike.

Report a concern   May 18, 2021 — Rated 10 out of 10 by S.A.E.B. U.P. Sport and Spoke
What do you like about our products and services?

Super thankful!! We brought my bike in at 9:00 and it was fixed straight away!!! We had brought it to another place a week ago to have the brakes checked and fixed if needed and they said it was fine. 2 days later no brakes at all. U.P. Sport and Spoke crushed it!! THANK YOU!!!
Report a concern   May 17, 2021 — Rated 10 out of 10 by A.A. U.P. Sport and Spoke
What do you like about our products and services?

Very nice store with even better staff look forward to supporting them in the future

Report a concern   May 15, 2021 — Rated 10 out of 10 by M.M.B. U.P. Sport and Spoke
What do you like about our products and services?

Helpful staff!
Report a concern   May 10, 2021 — Rated 10 out of 10 by T.S. U.P. Sport and Spoke
What do you like about our products and services?

The excellent customer support and products are reasonably priced. I will recommend and continue shopping at UP Cycle and Sport!

Report a concern   May 10, 2021 — Rated 10 out of 10 by K.P. U.P. Sport and Spoke
What do you like about our products and services?

Great selection of awesome products, the staff there is top notch!
Report a concern   May 10, 2021 — Rated 10 out of 10 by A.A.K.J. U.P. Sport and Spoke
What do you like about our products and services?

Everything! the staff is super friendly and very helpful!
Report a concern   May 8, 2021 — Rated 10 out of 10 by J.A.B.H. U.P. Sport and Spoke
What do you like about our products and services?

Great people. Great products.


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