Customer Testimonials
Friendly knowledge on products
Friendly, approachable staff members. Passionate about bikes and cycling.
Prompt unscheduled help and rectified a problem which wasn’t previously identified to Jason & team.
Jason and team are knowledgeable, courteous and genuinely helpful, and they do whatever they can to be of assistance /provide a solution. I continue to highly recommend this business.
Good advice, very prompt and good work on my bike.
Friendly staff. Was the only bike shop that replied to my e-mails out of about 6. they are also close to where I live.
Very good service, they took their time with me and I am sure I will be dealing with them in the future
Great help and service.
Excellent service on a warranty claim
Fantastic customer service, extremely helpful and communicated effectively so we knew exactly what they were doing for us or what they were checking etc. Products all appeared to be of great quality also no cheap rubbish
Even though everyone was really busy, i still recieved excellent service and fixed my daughters bike the same day!! She wAs thrilled!!! Thankyou
Know your stuff
Excellent customer service. Friendly staff and great knowledge of bikes. Very happy with the Electra Townies we purchased.
Very thorough
Friendly and obliging
Set time to bring the bikes in.
Email contact when work finished.
Honesty about ingoing condition of bike.
Accurate records of customer information.
Assistance to take bikes into and out of the shop. Reasonable prices.
Recognition that bikes were originally purchased at the shop.
nice employers and good work
thanks for your help and support, I appreciate you guys went the extra mile to assist with the replacement of shock parts for my X-Caliber. Cheers
Everything your product is brilliant and your services are second to none will never go anywhere else
Personal service with a genuine approach to getting the right product and fit for the customer.
Best in the business!!!!
Friendly, honest service at a good price!
Jason kept me in the loop regularly for bike delivery! Great, friendly service.
Staff were knowledgable and friendly, the atmosphere in the shop gives off a great vibe, that everyone is enjoying being there and its not "just a job"
Good service . Good advice . Good price . Top bikes . When you walk into this bike shop you are acknowledged straight away like hi I’ll be with you in one moment not like others where you are just ignored
Superior quality products that meet a diverse requirement. I was fitted, kitted easily and my trek trail bike customised to my particular choices. Superbly enabled by excellent, friendly and knowledgeable staff.
Friendly and very helpful staff. Highly recommended!
Great service, helpful and friendly staff.
Very helpful and friendly service
Excellent service and advice and I love my bike!!