Customer Testimonials
Sound practical advice. Good workmanship. They try very hard as friends to fix any problems and get you back on the road safely and reliably as quick as possible. They just want to see you using your bike.
Jason and the others are down to earth and honest.
Good honest local bike shop, easy.
Friendly staff, pricing, quality and efficiency of service!
Knowledgeable and friendly staff.
Nice family feel.
The boys at My Bike Shop are really good and honest to deal with. There is no messing around and are straight to the point. I would bring my bike anywhere else for a service. Each time they do a great job and and if there is any extra work to be done to the bike they give me a call first.
Its a pleasure to deal with the lads
Great service, helpful and knowledgeable. Very accommodating.
A very friendly and obliging local bike shop. I have been a customer of Jason’s for at least 15 yrs.
Very friendly, helpful service.
Friendly and easy to deal with. Good morals!
My grandson had a problem with his gears so he put his bike in with My Bike 'shop and he was more than happy when he picked up his bike. He felt like it was a new bike again, the gears were working perfectly, he also had a bald tyre and worn back brake. The shop rang me and told me of the bikes problems and I gave the authority to fix it. My grandson was so pleased with his bike as it felt like 'new' again. Thanks My Bike Shop for your service.
The super friendly staff are great - we travel from the Northside to service our bikes here because the staff are so great!
Amazing service. Would absolutely recommend.
Work done was right up there and completed on time.
Service and chain replacement made for a much improved ride.
From start to finish product knowledge, service, attention to detail there is nothing the guys wont do to make sure you get what you need
Very friendly owner and staff, helpful and professional service.
Jason and team very knowledgeable and helpful. Great bikes and quality.
Fast; efficient; personable; don’t oversell; have provided helpful advice in the past; reasonable prices. What’s not to like?
Great products ,Honest and friendly advice
Mainly I like the fact that you have easy parking. I had considered going to the Giant shop at Ashgrove, which is about the same distance from my house. But the thought of trying to find a flat parking spot in a busy area, then getting a heavy bicycle off a roof rack while there might be pedestrians around was not appealing. You have a nice quiet flat street just next door, with easy parking.
No complaints about your service. You don't appear to have much merchandise, other than bicycles. Maybe that is good, stops impulse buys!
excellent customer service - helpful and friendly and reasonably priced
Good friendly service . Know their stuff .
You can see the bikes being worked on and the care that is being taken by the two young guys working there who have obviously been well taught and educated on the fine tuning of bikes
There was a couple of hiccups along the process and all were handled exceptionally.
Excellent service
Great service. Great value.
I went to the bike shop because I used to go to there when it was at the corner of Grays and Samford Road Gaythorne about 20 years ago.
Awesome service
Fantastic local business, always willing to help customers with great knowledge and service.

Very good friendly service. Good price. Excellent job.