Customer Testimonials
Reliable, well priced, great service.
Honest, fair priced, communicated well, used savaged part to keep cost down and be sustainable, represented issue to manufacturer even though bike was not orginal purchased from the store.
Excellent service and very knowledgeable staff. They only do what needs done and keep you in the loop the whole time if anything changes.
Professional and HONEST.... I had no clue with an electric bike what was wrong.... called to collect 4 hours later and said it was easy fix and charged accordingly... gave a time for their honesty.
Friendly. Helpful. Knowledgeable. Ordered in the specific bike I was after.
Prompt and well priced
Polite adult to deal with
Knowledgeable repair service
Got my MTB serviced and now it feels like a new bike again. Thanks Jason.
Friendly service from someone who knows one end of a spanner from another. If you like bicycles, buying from the big stores is not good enough. You really want people who ride, maintain and fix the world's most perfect machine.
Easy to chat to small business just perfect
Very friendly staff. Excellent service and excellent workmanship.
Friendly, knowledgeable staff. Servicing & repairs done well and not over-priced.
Great old-fashioned, personal service and quality work at a reasonable price.
Sound advice and friendly service
Jason’s team at Mybikeshop was amazing to deal with. There great biking knowledge and customer service will definitely have me coming back for future work on my bike. Would definitely recommend for any biking needs.
friendly staff, issues with bike clearly identified and communicated
You found the bike I wanted
Great to have a local bike shop that can provide advice and great service
Good advice and servicing is done well and at a reasonable cost. Very friendly and approachable staff.
Prompt friendly service
Great products, friendly service and advice. Follow on support.
Friendly helpful service. Really happy with my bike and the help decking it out. Thankyou!
Personalised service
The team at "My Bike Shop" want you to ride and enjoy your ride. Everytime I go in there for repairs or services I am met with honesty. There is never any up sell. When repairing my brake line they noticed the front tyre was not correctly fitted. Instead of smashing me with a new axle( I don't know) which was their original thought was the issue, they found the bearings needed adjusting ( this is my understanding of what they said) . Bam no repairs and costs that were not needed. They also are very humble. They know what they are talking about and they know I don't but they don't care they want to see me and my family on a bike having fun. You get what you pay for and they charge what is needed Not inflated nonsense but honest time for money and parts and their expertise and I am happy to pay it everytime!! The amount of times they have saved me spending money on repairs I don't need is countless. Just visit shop bike or no bike they are great!
The service was amazing and the team at my bike shop was amazing.
Firstly they actually listened to my son about the issues he was having with his bike, no shutting him down, no aww you don't know what your talking about kid. Nope just 100% committed to listening and finding out the issue.
Secondly after coming up with a plan of service and what to do, they tested the bike extensively and found the issue had been fixed with a detailed service. All done in a timely matter.
Great job and would 100% recommend.
The store looks and feels good when you walk in and the staff are genuinely friendly and informative. We've had multiple bikes serviced there (road and mountain) and are happy with the results. Would highly recommend them to anyone. 🙂
They did exactly as I requested when repairing/servicing my bike. Returned to me cleaned & in 1st class condition
Responsive and effective
Always helpful and well priced.