Customer Testimonials
My first visit and so far so good. Good service and good price on my new bike. Nice to see a family-owned bike business going strong.
Friendly, honest and did what was requested without forceful upselling
Great customer service. Accomodating staff and fair prices.
Very easy and streamline to have service done
Excellent start to finish. Good communication, prompt booking and service. Very professional.
Friendly knowledgable staff
Great second hand bike
Feedback, service, and helpfulness was amazing!! Servicing was super quick and they were extremely helpful!
Received all the information to make an informed decision about picking the right bike for me.
Thank you
Good advice
Friendly and reliable advice.
Work required was detailed in advance, with anticipated costs. Completed on the date booked.
I thought the service and production was A one . I also found the staff very friendly. And helpful..
We’ve been using My Bike Shop for more than 10 years. Jason and his team are easy to talk to and helpful when buying a new bike, accessories and parts or scoping bike maintenance or upgrades. They are reliable and always go the extra distance to deliver what we need. The advice given is always sound and trustworthy plus the price is always fair and reasonable.
Friendly, helpful and great to deal with
... You provide a quality service, and a listening approach; without dismissing the "general cyclist" who wants to have a go at getting out there. this isnt just about servicing the best guys with the best bikes, its about looking after mr average.. that's where i am, that's why i come to you
Jason was amazing. So helpful with sizing advice and also fixed one of our existing bikes while we waited. Very lucky that this shop is around the corner from us!
Great service, very professional. Jason and his crew know their stuff. Highly recommend
On time, quoted price, nothing was too much trouble!
Absolutely the best service and advice I’ve ever had. Super chilled and nothing is too hard attitude. The service and restoration work to bring my 1980’s BMX cruiser back to life was outstanding. Really fast turn around time in the work and quality was extremely high.
I would highly recommend Jason and the guys to anyone! This is now my go to bike shop
Jason & his team always do a great job at a reasonable price.
Staff are personable and know what they are doing around bikes.
Bike rides well after service
Great service
Always very friendly and helpful. Product knowledge is great.
friendly, knowledgeable service from a local independent business
Great personalised service.
Love the bikes! 😊
After sale customer service is awesome, nothing is too much trouble.
Questions? MBS will answer them for you. And of course, location is great (for me) although I recommended MBS to a friend at Jimboomba who had issues that other bike shops weren't correcting, and they came up to Brissy and got the work done at MBS - properly! THAT says heaps about the team... 👍
Friendly, comprehensive, reliable, good value, great customer service
Friendly and professional