Customer Testimonials
Prompt, personalised service.
For me, a convenient location with street parking always available.
Great customer service and support. Friendly staff
Amazing service by this bike shop - was given clear information about what they had to do to fix my bike with the risks involved that the repair might not work. Very professional and helpful and the service was done very quickly! Totally recommend.
Great service overall.
excellant customer service along with services and products
Excellent service, the team took time to provide advice. It didn't feel like a hard sell at all. Very knowledgeable. They clearly want a good outcome for you.
Great service
Very customer service focused. Made sure we had the best bike for our daughter in time for Christmas.
Jason is a lovely bloke, a good tradesman and always runs a professional service. He even slotted my two bikes in at short notice just before Christmas despite being flat out. I highly recommended My Bike Shop.
Friendly, helpful local business with a family owned feel with a great range of bikes to suit everyone.
Good quality, friendly and knowledgeable service.
Knowledge, service and willingness to go out of their way to help and achieve seemingly unrealistic asks and deadlines.
The service was friendly, helpful and work completed promptly.
Customer service was outstanding
Servicing and maintenance of ebike
Excellent products and service!
The service by Jason and his team was a positive experience. Always friendly and helpful.
Great service, good prices and friendly staff and communication!
Knowledgeable and pleasant
Good service, helping to select the right bicycle for a toddler and quick easy collection when the bicycle was ready.
Jason was fantastic
Good service. Thanks.
Hi,
I had one issue after collecting my bike. As i started rolling down the road and swung my leg over the seat, i found that your tester had raised it by about 10cm. With the surprise of not being able to do this I became stuck and almost fell. I am 76 and so this could have been bad. Put on your service checklist.'RETURN SADDLE TO OWNER'S SETTING!'.
Otherwise, all good. First name removed
Great service
Frendly service
Freindly staff, easy to book, very accomodating and knowledgeable, great customer services, great location
The staff were friendly and attentive. They didn't laugh at my lack of knowledge. They helped me out and gave me excellent service. And upgraded my seat.
I love a truly independent business and this one happens to be a beauty in my opinion. The owner knows his stuff and for me perfect to deal with. Genuine, honest and I'm more than happy to support this independent business in the age of the big corporates that always end up sacrificing service for profit.
Great local bike shop
Speedy and friendly service. Also the convenient drop off the day before was helpful, as I couldn’t make it on the service day. I’ve already recommended you to others!