Customer Testimonials
Friendly. Good service. Good prices. Been a regular for many years. Jason runs a great Shop.
Advice, helpfulness and pricery
V friendly and approachable
Isaac was very helpful.
Friendly and helpful and ready on time.
Friendly and knowledgeable staff. Always very courteous and do not try to oversell anything.
Good service and advice, do well by customer.
Great service!
Fantastic service as always! Very happy with my bike and highly recommend :)
Very high standard of customer service from both Jason and Callum. I am a returning cyclist after 15 years away. Last Tuesday I collected by bike from the shop and Callum took an hour with me to answer numerous questions.
There were delays with parts, however every delay was communicated to me.
Could not have asked for more.
Name removed
Very helpful and friendly.
No
Great service and advice every time
Great customer service. Good knowledge of the product.
Hi "My Bike Shop" Team,
I got an email offering me a different color bike than the one I ordered, which I think I like even more then the color I thought I wanted. I picked up my bike on Tuesday 25/05/21. Otherwise I would need to wait for my original order to come in. So I was very happy.
The young man who helped me was calm and personable. He acquainted me with my bike to where I felt confident going forward and he also invited me to call into the shop if I have any trouble.
It's been many years since I've been on a bike. I'm glad I made the decision to get a bike and I'm glad I picked "My Bike Shop".
Good advice and prompt service.
Well priced service, loving my bike again
helpful...friendly.. etc
good service and easier to book in than other shops
Friendly, knowledgeable staff. Efficient and reliable service.
Thorough serviceand helpful advice. Happy to answer my novice questions.
After the service my bike rode smoother and faster (no. really!)
Competence and good service.
The team is very friendly and look after you every step of the way.
Knowledgeable, cheerful, friendly staff in a convenient location.
I was very happy with the service and quick turnaround.
Highly recommended due to great people, service and pricing
Friendly and responsive to our needs. Quality repairs to our bike.
Great service
I had an awesome experience buying my bike from Jason. I had gone into a different store & had terrible service but from the minute I walked into My Bike Shop I was welcomed & nothing was too much effort.. I was kept informed as to the delivery date etc & am more than happy with my purchase. I cannot recommend this store highly enough
Very good reception at book-in. The bike was assessed and service requirements and anticipated costs made clear. Notification of issues arising communicated clearly and options offered. The cost was reasonable and the bike rides like new.

Friendly, good service reasonable prices,local and good communication. Jason, the owner has given me professional service for well over a decade.