Customer Testimonials
The prompt and very friendly service.
Convenient location to my home at Ferny Grove, convenient off street parking for my car ( I am not confident of riding my bike there along Samford Road). No pressure to buy extra stuff that I might "need". The service seems to have been done properly.
The boys do a great job every time and they have a quick turn around, they don't cut any corners when it comes to servicing
The team was easy to speak to and really helpful
Great affordable brands and so friendly and helpful service would shop there again.
Always the most amazing service. Always go out of their way to help me and my gumby ways. Just genuinely awesome people and my bike is always a dream to ride after every service.
Exceptional knowledge and service
Wide range of bikes and accessories
We found what we wanted on our first visit
Very friendly, super helpful staff and quick results!
Very helpful in picking out two bikes for our boys. Both bikes were ready when we needed for each birthday. Service was brilliant.
Great friendly knowledgeable staff, excellent customer service, always happy to answer questions and give advice
Great service, price and skills from the team
Honest dealings.
Fair pricing.
Great service - personal and professional. They look after their customers, do quality work and after sales service is fantastic
Knowledgeable and friendly.
Great customer service. Jason and his staff have always been very helpful and accommodating. I would recommend My Bike Shop to anyone. First name removed L'Enfant
Customer focused, with great warranties
Very satisfied with my purchase, professional and courteous service.
Your staff were all very knowledgeable, helpful and friendly.
Everything was just very easy and everyone one I spoke to and saw was very helpful and friendly, very knowledgeable about the bikes they sell.
Friendly personalised service. Always know my name and nothing is a problem.
Friendly experience people
Great service and products
Great advice and service
very well priced
friendly staff
close to home, so easy to get to
I brought my daughter her first mountain bike and the staff were very helpful and knowledgeable. The bike is fantastic and we are riding as frequently as possible. They also checked my sons bike and made a quick adjustment to his gears and I felt the level of service was above and beyond.
Bike rides great after the service — feels new!
Nice people. Good products
Extremely helpful and knowledgeable staff. Jason went out of his way to deliver us the bikes we wanted. Great local shop which we will continue to support.
Whenever I’ve had a problem with my bike I’ve phoned the store and they’ve told me to bring it right down and they’ve got me going again quickly. I really appreciate knowing that for small problems that appear suddenly they will get me back on the bike right away.

Great service
Very friendly staff