Customer Testimonials
Excellent service
Quality bikes and friendly service
Great product & great service
The service is exceptional! 2nd to none.
Great advice, friendly service and first class repairs.
I am so happy with My Bike Shop. In the several transactions I have had since January 2020, I have felt valued, and respected. So much so that I bought a brand new bike from them just now!
All the boys have cycling as their passion, and they support us beginners without being pushy!
Very happy. Have recommended My Bike Shop already to other cyclists, some even coming from Southside of Brissy for great service. Based on personal recommendations. 👍🚲
Friendly, good communication and knowledge
Affordable and closeby
Ethical servicing and charging.
Good advice on bike. Loving the Roscoe and MTBing. Nearly as good as dirt bike riding and much cheaper and better for you!
Great service, prompt and friendly. They went out of their way to ensure our new bike was exactly what was needed. No pushy sales tactics. We'll definitely be back!
Excellent and knowledgeable service. Answered all questions comprehensively.
great service
Friendly helpful service
Products - I haven’t bought a bike from you. Just parts. Always able to get me what I need.
Services - you always quickly come up with a strategy to solve my more complex issues with the bike.
Very friendly and easy to talk with. Only not a 10 because most people I know don't have a my bike shop near them.
Local and quality/friendly
Excellent advise and service in a timely and very friendly manner.
I wouldn't go to any other bike shop.
Friendly, helpful service and great range of products.
Customer service was excellent
My experience at My Bike shop has been fantastic, finally someone that takes the time to speak to you and help out as best they can. None of this trying to sell you things you don't need. I will be recommending this shop to friends and family with Bicycles.
The guys are always friendly and happy to have a chat. Very knowledgeable and provide good advice
The knowledge and service was very good. Had the colour and model we wanted
The ability to trade in another bike was appreciated and will keep us coming back as kids grow up. The fact that another kid can enjoy riding the bike we have outgrown is great.
Clearly have a passion for bikes and cycling
Quick and efficient service. I brought my bike in for a broken derailer and had it back that afternoon.
High quality, honest and transparent service.
Wonderful personal service and attention to detail.
The boys are great to deal with. They are very honest and they do a great job. Anytime the work on the bike is getting more than what we agreed on they give me a call before continuing with the work. The don't try and upsell you. If you want to spend $40 - $4000 on the bike they treat it the same.
Excellent friendly service from a small shop, no pressure to buy unlike the large chains
As usual excellent service & support
Friendly and very knowledgeable. They’re now my go to bike dudes.

Friendly, knowledgeable and really keen to help you get the best experience from your bike!