Customer Testimonials
The people who work there are very nice to speak with
Very nice people to talk with
Customer service when they answer the phone
Good customer service and on time delivery.
Great people to work with.
Excellent Service. Alll employees are top notch!
Excellent service and always responsive to our needs. The automatic refill program is great and saves me from worrying about gas levels.
Burns hot
Very professional, prompt with delivery, and trustworthy product. The staff are very helpful.
The bad part of the situation was our tank ran empty on Friday night due to the faulty monitor.... the good part is ya'll delivered gas mid-day on Saturday. The monitor needs to be repaired so all is good.
Excellent responsiveness—took care of us right away on a Saturday morning. Tech was very capable, experienced, and helped us to understand the issues we were having.
No problem with product and service is excellent
Excellent
Very prompt delivery and delivery guy was very informative
Prompt and courteous service
Very responsive and professional. Competitive pricing.
delivered product as promised. Excellent knowledge from customer service personnel.
Your delivery service are great. Your staff is always reliable and a pleasure to talk to.
always there
WAS VERY PLEASED WITH THE RESPONSE TIME FOR A FILL UP. CUSTOMER SERVICE IS ALWAYS VERY NICE AND PLEASANT AND MY CALL WAS ANSWERED PROMPTLY.
Reliable
Promptness
The .monitoring of our tank and the seamless refilling.
I am very pleased with Freeman. I call and a few days later I have my propane. The employees are all super friendly. I recommend Freeman to all my friends.
Friendly and fast service.
I don’t have to watch my level and call for delivery.
Their excellent service from taking my propane order to delivering it keeps me coming back. I highly recommend Coastal Energy.
That you take responsibility for watching tank level/fill. Friendly and helpful staff but there is an excessively long hold time trying to reach someone.
Freeman has is very responsive and keeps my tank full in a very dependable manner. When I call the office for a question, they are always very helpful.
The technician that came to service our fireplace was wonderful . He was very thorough and explained a great deal about preventative maintenance. If we were told this when it was installed, maybe we wouldn’t have had this issue.
The frustrating part was getting the service scheduled. It wasn’t until my husband went into the office that someone actually did something to help us get it scheduled. calling customer service and being on hold for 12 minutes is pretty lousy service. Needless to say since superior has bought FREEMAN gas. Customer service has gone out the window.