Don Franklin Lexington Hyundai
3440 Richmond Rd
Lexington
KY 40509
United States

Customer Testimonials

Report a concern   March 6, 2023 — Rated 10 out of 10 by Shannon Jump Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Love my new Kona! Trevor is wonderful to work with and rest of staff.

Report a concern   March 6, 2023 — Rated 10 out of 10 by Jason Brooks Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

I was very nervous about purchasing a vehicle out of state. Kelvin went out of his way to provide a detailed and accurate assessment of the vehicles condition, being it was used. He also ensured there would be no surprises for me when acquiring a tag back in GA. After making the 5 hour drive up Kelvin and Olivia were helpful yet wasted no time sealing the deal. Over all it was the most painless car buying experience I've every had and the only out of state one. I would recommend their service to all.

Report a concern   March 6, 2023 — Rated 10 out of 10 by Christopher Mcdowell Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Fast and friendly

Report a concern   March 6, 2023 — Rated 10 out of 10 by M.O. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Don Franklin Hyundai has an outstanding service team who never fails to meet and/or exceed my expectations. They are courteous and knowledgeable, and go over and beyond to make sure their customers are satisfied.

Report a concern   March 5, 2023 — Rated 9 out of 10 by J.A. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Needed a good dependable automobile found it at Don Franklins had a good salesperson.
All went well.

Report a concern   March 4, 2023 — Rated 10 out of 10 by Angelina Huguely Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Genesis valet service—but I’d recommend sending a text with pic of the person picking up vehicle

Excellent communication with service advisor

Report a concern   March 3, 2023 — Rated 10 out of 10 by Michael Beaugrand Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Good price and friendly staff!

Report a concern   March 3, 2023 — Rated 10 out of 10 by Jay Hawkins Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

My car is working as expected and the service has been excellent.

Report a concern   March 3, 2023 — Rated 10 out of 10 by C.B. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Misty Roberts is fantastic to work with when buying a new car. She definitely went above and beyond to make sure I was happy!

Report a concern   March 3, 2023 — Rated 10 out of 10 by Janis Singleton Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

My Engine was destroyed from an employee's negligence in replacing the oil cap back on after an oil change a month or two ago. I received a loaner for the two weeks that my car was in Service to have the engine replaced. All staff were courteous and empathetic. I am please with the service that I received.

Report a concern   March 3, 2023 — Rated 10 out of 10 by Jack Whittemore Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Great job! They got me in and out fast and efficiently!

Report a concern   March 3, 2023 — Rated 10 out of 10 by C.T. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Professional & courteous, always takes care of servicing & recalls promptly.

Report a concern   March 2, 2023 — Rated 10 out of 10 by A.G. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Attentiveness to customers

Report a concern   March 2, 2023 — Rated 10 out of 10 by S.R. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

People are very nice. Service was great and they washed my car which is very nice too.

Report a concern   March 2, 2023 — Rated 10 out of 10 by K.D. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Your people that work in the Hyundai service department are great and friendly people.

Report a concern   March 2, 2023 — Rated 10 out of 10 by B.D. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

I called for an appointment and I had one the next day. Came in the next day. It didn’t take
as long for the repairs.

Report a concern   March 2, 2023 — Rated 10 out of 10 by Charlene Joseph Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Ralph was wonderful, kept me informed and got me in and out in a timely fashion.

Report a concern   March 1, 2023 — Rated 10 out of 10 by M.C. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Friendly, and answers all my questions in a polite, patient manner.

Report a concern   March 1, 2023 — Rated 10 out of 10 by C.S. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Professional

Report a concern   March 1, 2023 — Rated 10 out of 10 by L.M. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Great quality car for a good price.

Report a concern   March 1, 2023 — Rated 10 out of 10 by S.A. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Fast and efficient

Report a concern   March 1, 2023 — Rated 10 out of 10 by Elizabeth Oldham Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Julio Cardona who was our sales consultant was great to work with.
Answered all of our questions and was very professional and a
pleasure to work with.

Report a concern   March 1, 2023 — Rated 10 out of 10 by M.P. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

knowledgeable salesperson and quality vehicle

Report a concern   February 28, 2023 — Rated 10 out of 10 by Marvin Collier Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

The service department is thorough and efficient. They want to assure my satisfaction each visit.

Report a concern   February 28, 2023 — Rated 10 out of 10 by B.R. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Quick, efficient, explains everything in detail.

Report a concern   February 28, 2023 — Rated 10 out of 10 by M.E. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Quick service

Report a concern   February 27, 2023 — Rated 10 out of 10 by Patrick Shirley Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

You got my car done relatively quickly. These days that counts for a lot. And it was actually super cheap, which is quite unbelievable.

Report a concern   February 27, 2023 — Rated 10 out of 10 by K.P. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Friendly and very easy to work with! Was able to get exactly what I was looking for!

Report a concern   February 27, 2023 — Rated 10 out of 10 by R.L. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

It was great and the guy that worked with us was great and did a lot for us and I think him a lot. I would tell anybody to go there to buy a car or truck. Thank you very much.

Report a concern   February 27, 2023 — Rated 10 out of 10 by M.G. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

The warranty and the looks of the vehicles


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