Don Franklin Lexington Hyundai
3440 Richmond Rd
Lexington
KY 40509
United States

Customer Testimonials

Report a concern   December 23, 2021 — Rated 10 out of 10 by Kymburly Dickerson Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

I appreciate the easy car buying experience and excellent customer service from the service department.

Report a concern   December 23, 2021 — Rated 10 out of 10 by M.C.L. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Ty was great! Very personable, patient, and it actually meant a lot that he wore a mask. He saw I was wearing one, so he grabbed one too before we even got to the car. I don't make a big deal over it to other people, but to be blunt, I walked away from another dealership over it. If a salesperson can't read someone over something so simple as a mask inside a car during a test drive, it's like a big neon sign that they don't care about you or your business. Kind of went on a tangent there. Long story short, Ty was the best salesperson I've ever dealt with on a car lot. Awesome guy.

Report a concern   December 22, 2021 — Rated 10 out of 10 by Charles Martin Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Great selection of vehicles and customer centric staffing.

Report a concern   December 21, 2021 — Rated 10 out of 10 by Kara Peck Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Dealership was a fun atmosphere and Dawn was AWESOME the staff were so helpful and made this a smooth transition into a new car and out of my lease

Report a concern   December 20, 2021 — Rated 10 out of 10 by Joyce Castle Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Very friendly and good service

Report a concern   December 20, 2021 — Rated 10 out of 10 by Sheila Price Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Service personnel are always informative as to what is being done and the cost of parts and services.

Report a concern   December 19, 2021 — Rated 10 out of 10 by L.M. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Internet/friend

Report a concern   December 18, 2021 — Rated 10 out of 10 by S.M. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Great buying experience and friendly staff.

Report a concern   December 17, 2021 — Rated 10 out of 10 by B.S. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Great service from Darryl Bond!

Report a concern   December 15, 2021 — Rated 10 out of 10 by Brenda Isaacs Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Very helpful and very good experience for buying my first new vehicle in a long time

Report a concern   December 15, 2021 — Rated 10 out of 10 by L.H. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

I love this Dealership.

Report a concern   December 15, 2021 — Rated 10 out of 10 by B.J. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

The helpfulness of the person who took my application.

Report a concern   December 15, 2021 — Rated 10 out of 10 by Emily Burns Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Fast and friendly service!

Report a concern   December 14, 2021 — Rated 10 out of 10 by Darryl True Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

We love the Hyundai.
People are very helpful and caring.

Report a concern   December 14, 2021 — Rated 10 out of 10 by Leslie Justice Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Took my car in for the first service (8000 miles service) and while there was a bit of a wait they were more than accommodating and worked to get it done in a reasonable time frame (especially considering their workload). Easy peasy!

Report a concern   December 14, 2021 — Rated 10 out of 10 by S.Y. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Had my Tucson since 2017 and I’m happy with the vehicle and service at Hyundai Lexington. Very friendly people

Report a concern   December 14, 2021 — Rated 10 out of 10 by K.R. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Everything

Report a concern   December 14, 2021 — Rated 10 out of 10 by Scott Luebke Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

We are pleased with the service Don Franklin provides.

Report a concern   December 14, 2021 — Rated 10 out of 10 by Ulla Jarlfors Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Fast, polite, not overpriced, helpful, kind

Report a concern   December 14, 2021 — Rated 10 out of 10 by Terry Bryan Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Very good product and service

Report a concern   December 14, 2021 — Rated 9 out of 10 by M.S. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

??

Report a concern   December 14, 2021 — Rated 10 out of 10 by M.O. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

My Hyundai Sonata has been a great car. Our family also has a Hyundai Elantra. I have no complaints and plan to purchase another Hyundai in the future.

Report a concern   December 14, 2021 — Rated 10 out of 10 by Katharine Szerszen Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

The buying process was the easiest I’ve ever had in my whole life plus I was able to do it on my own without dragging my husband which he hates! Also they delivered my car to me since I was 1 1/2 hours away! Who does that! Love this place and everyone was great!!

Report a concern   December 13, 2021 — Rated 10 out of 10 by Harry Bonny Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Jeff York is a down home type of guy. Met me as soon as I pulled in to help me get exactly the car I was looking for. Fast and courteous and willing to work with you even if your credit isn't all that.

Report a concern   December 13, 2021 — Rated 10 out of 10 by S.L. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Friendly and helpful staff.

Report a concern   December 13, 2021 — Rated 10 out of 10 by K.S. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Very friendly and helpful staff!

Report a concern   December 13, 2021 — Rated 10 out of 10 by Lisa Tubbs Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Fast, friendly service

Report a concern   December 13, 2021 — Rated 10 out of 10 by D.H. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Clarity of iinfo and courtesy of staff.

Report a concern   December 12, 2021 — Rated 10 out of 10 by J.H. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

I am loving my GV80

Report a concern   December 9, 2021 — Rated 10 out of 10 by S.H. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Inventory and willingness to negotiate


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