Don Franklin Lexington Hyundai
3440 Richmond Rd
Lexington
KY 40509
United States

Customer Testimonials

Report a concern   December 13, 2022 — Rated 10 out of 10 by D.H. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Quick service

Report a concern   December 13, 2022 — Rated 10 out of 10 by S.W. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

I was very pleased with the service that was provided! The tech even topped off my oil that was low and tightened the oil cap that was loose. Thank you!
Report a concern   December 13, 2022 — Rated 10 out of 10 by D.S. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

They were great!
Report a concern   December 13, 2022 — Rated 10 out of 10 by D.S. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

We found exactly what we were looking for!
Report a concern   December 12, 2022 — Rated 10 out of 10 by C.O. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Efficiency and fairly priced
Report a concern   December 12, 2022 — Rated 10 out of 10 by Crystal Thompson Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Everyone on the sales and service teams are knowledgeable about their product and VERY professional! Most importantly, they treated me respectfully and made me feel at ease and in good hands in the car buying process.

Report a concern   December 10, 2022 — Rated 10 out of 10 by Frances Wilson Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Quality products and personnel

Report a concern   December 9, 2022 — Rated 10 out of 10 by Wayne Frazier Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

I CONSIDER OUR 2023 SONATA TO BE TOP NOTCHED, IT DRIVES VERY SMOOTHLY AND SOME OF THE NEW FEATURES ON THIS VEHICLE WILL MAKE THIS CAR SOMETHING TO CHERISH FOR A LONG TIME.
Report a concern   December 9, 2022 — Rated 10 out of 10 by B.P. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Very nice people. Good serv.
Report a concern   December 9, 2022 — Rated 9 out of 10 by J.O. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Nice cars, friendly staff

Report a concern   December 8, 2022 — Rated 10 out of 10 by Charity Hall Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Dawn was extremely helpful and professional. I have had many compliments and questions asked about my Hyundai Santa Cruz and have recommended then to Don Franklin and to ask for Dawn. She has been one of the best salesperson I've ever dealt with when purchasing a new vehicle and I have dealt with numerous. I highly recommend her to do business with.
Report a concern   December 8, 2022 — Rated 10 out of 10 by Janet Bowman Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

You are so kind and helpful!
Report a concern   December 8, 2022 — Rated 10 out of 10 by Jerri Lannum Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Highly recommend

Report a concern   December 8, 2022 — Rated 10 out of 10 by Wilson Smith Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

The service took a lot longer than anticipated. There was no opportunity to borrow a vehicle so I could leave the premises, nor a courtesy vehicle either. The staff was excellent, kept me informed, used my suggestions in solving the problem.

Report a concern   December 7, 2022 — Rated 10 out of 10 by Brandon Bass Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Fast, professional, courteous service from purchase to service. The Hyundai of today is an amazing vehicle comparable to any and all of the competitors. Gone are the days of taking a back seat to anyone!

Report a concern   December 7, 2022 — Rated 9 out of 10 by D.P. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Nothing particular

Report a concern   December 7, 2022 — Rated 10 out of 10 by M.M. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Simple process to getting my cars recall fixed. Great experience.
Report a concern   December 6, 2022 — Rated 10 out of 10 by James Osburne Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

I love the vehicle and the salesman was very nice without being pushy. Also had my first oil change and tires rotated and was happy with the work as well as the service people.

Report a concern   December 6, 2022 — Rated 10 out of 10 by Terry Scariot Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Service Advisor Ralph was warm, friendly and efficient.

Report a concern   December 4, 2022 — Rated 10 out of 10 by R.T. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Easy to get appt and good service
Report a concern   December 3, 2022 — Rated 10 out of 10 by Dhual Thagunna Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Happy

Report a concern   December 3, 2022 — Rated 10 out of 10 by Eric Christianson Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Kelvin Lucas, my salesperson, and the service personnel were terrific...they always are.
Report a concern   December 3, 2022 — Rated 10 out of 10 by Jay Hawkins Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Good people and quick, high quality services.

Report a concern   December 2, 2022 — Rated 10 out of 10 by H.B. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Kelvin better still be working there in three years when I come get my genesis!
Report a concern   December 2, 2022 — Rated 10 out of 10 by Elaine Edwards Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

My vehicle was taken back at it's scheduled time and was completed when promised!
Report a concern   December 1, 2022 — Rated 10 out of 10 by H.B. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Both sales and F&I were amazing, I’ve never felt less pressured before. Nothing was forced on me and everyone quickly answered questions. Loved every minute of the experience! Can’t wait to give them my business in the future.
Report a concern   December 1, 2022 — Rated 10 out of 10 by Debra Hayes Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

I like the quality and the ease of service
Report a concern   December 1, 2022 — Rated 10 out of 10 by L.F. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Timely
Staff listens well
Follow through is spot on

Report a concern   December 1, 2022 — Rated 9 out of 10 by Darren Dukes Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Very happy with my Hyundai. Only know on service…. 3 weeks to get an oil change??? You need to work on that!!

Report a concern   December 1, 2022 — Rated 10 out of 10 by S.W. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

From the salesman who was Darrly Bond down to the service department, the service was simply excellent. Plus, I love the maintenance agreement I was able to purchase. Chris has been a big help on the phone when I was having some issues with my contacts disappearing from the car. I've already recommended you all to friends and co-workers.

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