- Phone: (859) 263-5020
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Customer Testimonials
Courteous and respectful.
The service department is great. Always on time and they do a great job.
We have purchased FIVE Hundais from this dealership over 20 years. The cars are dependable, stylish, and very competitive with other brands on the market. Sales people know their product and can rapidly compare features. The service department is professional, thorough, and knowledgeable and will provide suggestions and advice....and will also tell you if they are baffled by a problem-then solve it to the customer's satisfaction. All in all: good people and great cars!
Service was good
Excellent service. Ralph was wonderful!!
Very accommodating and friendly service. Not pushy at all. Willing to work with the customer.
The people working are the best. Patient and kind. I would recommend anyone to come and be a part of the community of Don Franklin.
How the guy help me
Great customer service. Salesman wasn’t pushy. Worked with me to meet my needs and wants when buying a vehicle. Service department was friendly and quick and efficient service. Even called to check to see how the service appointment went.
The people at the dealership were great. This would be David Sharpe, Kelvin, and then Mike in Finance. Great guys!
Thorough job, punctual, polite personnel
Na
Friendly, prompt service
Most Courteous sales team.
Buying a vehicle for me has never been an enjoyable process. That all changed while working with Don Franklin. Specifically Jamal (sales rep) & Kanon. It was a very simple and smooth process from the beginning. They went above and beyond in every way they could including dealing with a trade in. Don Franklin got a customer in me for life. I couldn’t recommend enough A+ experience!
Friendly and courteous staff. Nice amount of inventory.
Your people in Service are courteous, friendly and competent. They answer questions directly, and they know their stuff. That's what is needed.
Very friendly and knowledgeable staff. Easy to work with in purchasing a car.
great customer service
proactive service, Dawn is our sales rep we loved getting our Genesis and look forward to when the lease on our BMW is up in June that we will get either a Hyundai or a GV70 from her as well
Yes, however I wished interest rates were better.
fairly easy to get an oil change appointment. Done quickly.
Service personnel nice and good service.
Salesman Kanon is top notch.
Coupon was useful
Yes. This is the best place for car service.
The service at Don Franklin is outstanding. They provided all my automobile needed to keep running at top condition for a fair price.
Great customer service
Service. Amount you get for the dollar. Warranties. Etc
Great service experience. I was greeted immediately and checked in. The man helping me said the appointment wouldn't be more than an hour and 15 minutes. About 45 minutes later, he came and got me in the waiting area. It was a pleasant surprise at how efficiently the service was.