Don Franklin Somersetr CDJRF
Somerset
KY

Customer Testimonials

Report a concern   April 23, 2024 — Rated 10 out of 10 by Rebecca Clark Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Very friendly and curious. Service wait time is very short so your not sitting forever. All around a great place to work with!!

Report a concern   April 23, 2024 — Rated 9 out of 10 by C.W. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

The service person that handled my car was excellent however i stopped one day to buy a new car and it upset me that i could not drive through the lines of vehicles because one end was blockec

Report a concern   April 23, 2024 — Rated 10 out of 10 by R.W. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Service tech are very good. Informed on needs to correct problems / repairs!

Report a concern   April 23, 2024 — Rated 10 out of 10 by A.E. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Service department was very informative and friendly. They took time to explain my service to me. Greatly appreciated.

Report a concern   April 23, 2024 — Rated 10 out of 10 by F.B. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

I was helped by Lamar Sexton and he was very helpful and informative. He let me know exactly what the issues were with my vehicle and the route to getting it fixed. I will be back for further services in the future.

Report a concern   April 23, 2024 — Rated 10 out of 10 by Teddy Johnson Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Fast friendly service

Report a concern   April 23, 2024 — Rated 10 out of 10 by M.P. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Prompt service good people they seem to do what they say

Report a concern   April 23, 2024 — Rated 10 out of 10 by P.N. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

friendly people and great service

Report a concern   April 22, 2024 — Rated 10 out of 10 by D.M. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Friendly knowledgeable people no pressure easy to deal with

Report a concern   April 19, 2024 — Rated 10 out of 10 by Daniel Terry Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Friendly professional service.

Report a concern   April 17, 2024 — Rated 9 out of 10 by M.A. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Great customer service. Employees are honest and helpful

Report a concern   April 17, 2024 — Rated 10 out of 10 by Andrew Pfeiffer Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

The mechanic was very knowledgeable the best I’ve ever seen courteous, professional, and friendly

Report a concern   April 11, 2024 — Rated 10 out of 10 by N.M. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

They r very kind and go the extra mile to get u into the car u want

Report a concern   April 10, 2024 — Rated 10 out of 10 by R.M. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Very knowledgeable and professional staff.

Report a concern   April 10, 2024 — Rated 10 out of 10 by P.J. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Friendly staff and great service.

Report a concern   April 10, 2024 — Rated 10 out of 10 by Martin Jones Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

My sales associate was great (Michael Larkins). I went in for a specific vehicle and I left with it very close to the terms that I wanted. Second purchase from this Don Franklin, will continue to do business with them in the future. Highly recommended.

Report a concern   April 10, 2024 — Rated 10 out of 10 by Alice Mounce Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Great 1st service for my new 23 Grand Cherokee. Love Jeep Wave!

Report a concern   April 10, 2024 — Rated 10 out of 10 by N.R. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Fast, friendly service

Report a concern   April 10, 2024 — Rated 10 out of 10 by J.F. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

The best car buying experience we have ever had! Robin Jones and Joey Henderson was absolutely the best! They went above and beyond to ensure that we were take care of and satisfied with our choices of vehicles.

First name removed David & Mary Last name removed

Report a concern   April 10, 2024 — Rated 10 out of 10 by Stephanie Halcomb Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Service if very friendly and efficient…..

Report a concern   April 10, 2024 — Rated 10 out of 10 by S.L. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Don't feel pressured and always helpful and friendly. Robin Jones always is ready to help in any way for us!

Report a concern   April 10, 2024 — Rated 10 out of 10 by T.R. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Majority of the time you are taken care of that day. There is a difference between dealerships in customer service.

Report a concern   April 10, 2024 — Rated 10 out of 10 by Ricky Robertson Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

No pressure, very knowledgeable and friendly. Very easy and quick process in finalizing the paperwork for the purchase of our new vehicle. Got us the deal we wanted.

Report a concern   April 10, 2024 — Rated 10 out of 10 by R.H. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Customer service and communication. Clean facility and inviting atmosphere.

Report a concern   April 9, 2024 — Rated 10 out of 10 by Barbra Wall Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

I called for an appointment to have the transmission fluid changed in my car and was able to get in and get this serviced. Your employees were very professional and knowledgeable and were very courteous. Highly recommend your service department.

Report a concern   April 8, 2024 — Rated 10 out of 10 by William Roberts Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

I like their tenacity.

Report a concern   April 6, 2024 — Rated 10 out of 10 by M.H. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

The people

Report a concern   April 6, 2024 — Rated 10 out of 10 by Larry Moore Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Friendly personnel, clean service dept, in and out on time.

Report a concern   April 4, 2024 — Rated 10 out of 10 by Joe Bell Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

They get job done quick and friendly and always let know how things are going with car at end of your service call!!!!!

Report a concern   April 3, 2024 — Rated 10 out of 10 by M.G. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Great and quick service.


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