Customer Testimonials
We liked our sales person Michael Zheng
Great service great buisness I felt like I was welcome and found the truck that suited me
Upfront, honest, and friendly.
Great qualities great prices and great people
I was at the Jeep service center. Matt was the associate that helped my husband and me. He had the oil changed and tires rotated and we were there less than an hour. Matt gave us information on how to look after the fenders on the Jeep. We were very happy with the service and the associates at the Jeep service center in Somerset,Kentucky. Thank You
Nice people
Enoch was so amazing to work with. Made the buying process as easy as possible. Awesome customer service and selection of trucks. We were looking for a Ram 3500 and he showed us several options. We came in with a price range and payment we wanted to stay within. The lot did not have one that we could match, so he found another one at another location and had the truck to us within an hour. We made the purchase on that truck he recommended. He was not pushy and he made us feel very relaxed while we were making a very big and important purchase for our family and business.
Very friendly, they gave me a rental car to use while they waited for parts to arrive.
The service department, specifically Tony. He was exceptional with his service
The Pacifica is hard to beat compared to other vans.
They were very friendly and helpful!
Friendly and professional via text and phone
Guys at Nissan service are excellent to work with and go above and beyond to make sure everything is done right the first time.
Salesman Great
Great products friendly staff
Friendly, responsive staff
I liked the service and how nice everyone was, as well as the speed at which everything was done.
good, quick service
The service department was very prompt and front end was very welcoming.
Friendly
Ease of scheduling service. Great staff!
Dale was the best to work with. Kind, funny, honest and to the point. This was our easiest automobile purchase yet.
Had the product I was looking for at a no hassle experience!
Love the Jeep brand. Customer service is very good and friendly.
I like how you stand by what you sale and how you make even something as small as a oil change seem like the most important
Everyone is friendly.
The team at Don Franklin is always friendly and professional. They treat us like family. We just bought our 4th new vehicle from them. We have Franklin Nissan dealers closer but drive to Somerset just for the dependable, friendly service. I always recommend them to friends.
A great dealer with a great reputation. We have been dealing with the team at Somerset Nissan for almost ten years now. We drive out of our way to return here for all our service and will continue to be a customer because of the great service we receive.
We are 6 time Nissan owners now and I would highly recommend Nissan for it's quality, safety and reliability. Don Franklin Somerset has a very high reputation with our family as we drive out of our way to be repeat customers just for the friendly service that we always receive. I recently spent a good amount of time there for 2 days in a row and just sat back and observed what a professional, helpful, friendly environment they have there. Everyone just works together in harmony just like one big family. I was very impressed and will continue to be a customer.
Polite...accurate..helpful