Customer Testimonials
Friendly sales staff and managers. Great to do business with.
They don’t talk over my head. They answer my questions without a sy.
They were fast, courteous, checked out several things on the vehicle and did a free wash.
Nice people, great cars
I like the fact that they always take care of my car in a timely fashion I feel confident with them I believe they are honest with me and I trust them
Bret Howard steered us to several different automobiles because we were undecided as what we wanted. This fellow was amazing, and we pushed his patience to the edge I’m sure lol.
But once we narrowed our choices he put us on to a salesperson (Mr. Burton) and he was equally as helpful. We are now driving our new to us Maxima .
We like Dodge products and we like the service we recieve
Good communication, Tony was thorough and kept me in the loop through the process.
Very personable, positive and upbeat!
I am appreciative of your response to mechanical issues concerning my truck. The lending of a loaner why my truck awaiting repair. The response of the General Manager and the service manager and the salesman gives a general feeling that they do care and appreciate the customer who purchased vehicles at Don Franklin Dodge Ram Jeep in Somerset Ky. A big thanks to Salesman Robin and my advice is see him when you go there.
Don’t have to wait 4 hours like the other don Franklin service centers
Service was fast and customer service was spot on.
They try to take care of you and your vehicle
Quick and friendly service every time i go for my vehicles maintenance.
Great service and friendly people and good products
Service is very convenient and so fast.
Dependably products and quality service after the sale
Great service from Robin Jones and Joe Henderson!
The customer service is wonderful. Each time my car has been serviced, the staff has been amazing and professional
Had a great experience from Cody. He got things done quickly and was able to deliver on everything I asked for.
The entire service department was friendly, professional and efficient.
Very friendly and found a deal within my range really fast!
So far all of my dealings have gone well…. From a new purchase to service. Dropped my car off recently and had it back early afternoon. Special thanks to Dale Edwards for taking care of me. The communications is key to me.
Great service and friendly environment!
I have always loved Nissans! The service was amazing! Cody did an amazing job making the car buying experience stress free and enjoyable!
The service was great! We like the vehicle this is our 3rd Durango.
We like the vehicle this is our 3rd Durango.
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Absolutely Love my Dodge Ram !!
I love that when I take it in for an oil change that they go above and beyond to make sure all my fluids, tires, and filters are up to parr.. They also have us in & out in a very timely manner.. The staff is very friendly and explain everything thoroughly…
Great Place !! Great Service !!

Friendly and knowledgeable staff