Customer Testimonials
They have a great sales team and service staff! Finance personnel have always worked to get us the best payment and explained everything very well! Everyone is always friendly when returning for a scheduled service and go into detail about everything that was checked!
It was fast and affordable and everyone was so nice
Your team of people are the best I’ve ever dealt with.
I like the service and the professional handling of work and parts needed. Parts are top quality, all those involved, from scheduling to finishing the work. Great experience!
Excellent service from start to finish!
Always on time with a scheduled service
Always great service in the service department. They work until they fix the problem. When I get oil changes, I know that they are using approved items, retail service uses only certain stock. I have a great place to wait during service.
Always my salesman Kristian Gleason checks on me also. Overall, I am very pleased with this location!
Fast and friendly service
The quick response to my question and the price of the jeep I purchased.
Service was amazing as always
Great service !
Everyone was nice and helped me with everything
Everything!! The staff and how fast and easy everything was!!
fair prices good service
Friendly service.
Good knowledgeable sales people, friendly , polite and not pushy. Nothing is too much trouble. If they do not have an answer they will find out and get back to you
We're happy to have chosen Don Franklin in Somerset to upgrade our Jeep. Our sales rep, Enoch, was not just professional but fun and friendly as well. We were treated like family from the moment we arrived. We never felt pressured or rushed, and all our questions were answered promptly. The entire team made the normally arduous process of trading in and financing a new vehicle as pleasant as possible, and they went out of their way to make the add-on of a hitch to our new Jeep as easy as they could given that we live a few hours away from the dealership. We're not only thrilled with our new Jeep but with the friendly, professional service we received.
Quick service. Very polite and nice staff all around. They explained everything about my car to me after it was done being checked.
Get me in on time. They do good work and are friendly.
The service writer was very good and they identified and rectified a recall before I received the notice.
Love our Honda Odyssey. Cody Charles is a very friendly and not over bearing salesman. We have bought 2 vehicles from him just this year.
Nathan Stout is always professional and a pleasure to work with.
Very efficient
Staff listened my needs for a repair estimate. They were attentive to details. An appointment was set up and they evaluated the Jeep with an estimate.
My car was fixed and ready to go when promised
Service is fast and the staff is friendly.
Great service department always on time and very efficient
Everyone is always so helpful
Services are great. Great staff, very friendly.
Service was great! Cody was super helpful! An all around great car buying experience!