Customer Testimonials
Friendly, quick, efficient!
You all do great job thanks!!!!
Always have done a great job for me.
I have been a customer of Don Franklin Nissan since 2008 when it was Don Marshall Dodge/Jeep/Nissan when I purchased my first vehicle from them, a 2008 Jeep Wrangler. I have nothing bad to say about either place. I recently purchased my 2024 Nissan Sentra SV from Don Franklin and was just as satisfied with this transaction as I was with my original transaction back in 2008. The service is great and Connor Brumley, my dealer representative, along with his boss Jonathan Owens did a spectacular job of walking me thru and looking at each vehicle and finally deciding on my current car with no pressure to look at things I didn't want to see. The financing part with Danny Young, was simple and straight forward with explanation of it all including some offers I decided to take them up on and some I didn't with absolutely no pressure to buy anything additional that I didn't want to buy. He did a wonderful job answering and explaining any questions I had on the additional benefits I chose along with the standard financing part thru Nissan. It was as simple a transaction as I could ever ask for and those 3 gentlemen made it a great experience for me and I will continue to use them when I need another new vehicle in the future and hopefully they'll all be there to help me then as they'll be the ones in insist on speaking and doing business with because more than anything I respect honesty and good business practices and all 3 gentleman are stand up guys that I respect. And thank you to all the employees of Don Franklin Nissan for all you do for the customers of Pulaski and the surrounding counties, we do appreciate having your business right hear in the heart of Somerset, Kentucky.
Great customer service from everyone we came in contact with!
Nice cars at an affordable price! Keep up the good work don franklin team!
I like the fact that you can call an get a appointment most anytime you want to have Service or oil change and they always call to see if you are happy with them and what they can do better
Service was well done & very efficient! Staff was professional
Tony is the man…always on top of every fine detail!!!
Cody & Eric make the entire car buying experience as easy as it can get!!!!
I like the helpfulness and friendliness of the employees
Very friendly. Fast service. Great people all around works there. Highly recommend them for any need you may have.
People are polite and do a good job.Easy to get an oil change.
Staff are knowledgeable and helpful!! Always friendly!
We absolutely love the 2024 Dodge Hornet the style and performance is outstanding!! Richard Wood we the first to greet us and provided the best customer service along with every members of the staff that we encountered!! Outstanding service definitely will be doing all our vehicle business with them!!
Multiple salesman very attentive as soon as we arrived. We are repest customers of Kristian Gleason and he is awesome to work with.
Eric Owens, Brandon Williams, and Cody went above and beyond. They are always willing to help and I would recommend to anyone!
Service department was very fast and repairs were made accurately! Thanks !
They are top notch!
fast and efficient
Everyone was friendly and knowledgeable. They made sure we knew how to work our new mower.
I love the reliability of the dodge brand.
I always feel that you get a fair deal.
Great people and excellent service! I really highly recommend y’all to anyone that’s looking for a vehicle. Are sales man Jonathan Owens was the best me and my wife really enjoyed having him as are salesman’s!
Easy to schedule thorough knowledgeable and very personable..rates are fair on services we've had
I liked that they pressure me to make a decision quickly
It is very assuring to know there are extremely knowledgeable mechanics and other personnel that do an excellent job at keeping my vehicles running in excellent condition!!
Don Franklin Products and Service Department is reliable, honest, and operate with integrity. From the moment I walked in, I was greeted warmly by the knowledgeable and friendly staff. Lamar Sexton is professional, friendly, and helpful. He took the time to listen to my concerns and provided expert advice on the necessary maintenance, repairs, and replacements. What impressed me the most was the transparency and honesty exhibited throughout the process. He kept me informed every step of the way, explaining the maintenance in detail. Not only did he complete the maintenance promptly, but he also went above and beyond by performing a thorough inspection and offering preventive maintenance recommendations to ensure the longevity of my vehicle. I highly recommend Lamar at Don Franklin! The exceptional service, expertise, and dedication to customer satisfaction has earned my trust and loyalty!
Love my Ram limited truck! Service dept is always friendly, knowledgeable and quick.
Personable, helpful, nice facility, easy to work with. Very pleased with our recent purchase and our salesperson Jacob.