Customer Testimonials
Gary, the service manager, greeted me with compassion for my situation, and helped diagnose and fix my car in a timely manner. Other dealerships told me it would be a month before they even could run the codes. Gary was educated enough to know that the problem my vehicle was having was strictly an electrical issue, as my jeep does not have power steering parts. He updated the computer software on my vehicle and had my car back to me the same evening. My vehicle would have been sitting in a lot for a month or two for no reason just for them to find out it was a super easy fix. He advised me that my vehicle needed software updates frequently and to have them check every time I get an oil change. No one else had told me this before. I am so glad I reached out to this dealership! It saved me a lot of time and money (unecessary rental car I would have gotten).
Service was organized and prompt
Awesome group
like the mower great service
Easy to work and trade with.
Very friendly staff easy to work with
Great price, great service.
Clean and up front with prices
Neat clean service
Quick and friendly service
I always get the best service!
Friendly service, make you feel at home.
Will not shop anywhere else. Have purchased 4 vehicles in past 10 years fromDon Franklin.
Always satisfied when I go there and would recommend to everyone to go there for the best service
Great job
Fast and friendly service from arrival to departure.
Friendly staff and good service.
they talk, the talk and walk, the walk.
Love my Colorado. Anthony Karnes was great to deal with.
Good prompt Service, very little wait even when arriving early.
Cody was terrific to work with.
They have great customer service and will go the extra mile if they need to.
Friendly knowledgeable service.
Chuck Hudgins in the service department was excellent, very nice and very knowledgeable. My first time there and I was very impressed. They put a cat back performance exhaust on my 22 GMC Ultimate pickup and I think they did an excellent job, looks great and sounds great. I would highly recommend this dealership. Thanks
Bill Sanders and the team at Don Franklin in Campbellsville are great! Super friendly and easy to deal with! I love my Explorer!
Very friendly and helpful
I have purchased various vehicles from them over the past years. They have treated me like part of their family. Their staff is second to none and they stand behind their vehicles.
Listens to customers product request. Personable & kind…
That was good and I would like to tell you did a good job
I’ve always been GM man and wouldn’t buy anything else. Their service is great and people are friendly. They will work with and an overall pleasant experience
The selling point for me is the power train warranty. Mike Ellis a the Columbia location was great to work with.