Customer Testimonials

Service department does a great job.

Matthew was very informative and more than happy to show us your inventory. He worked with us to give us all the discounts he could. If we find another vehicle on that lot we would be glad to work with him again. Overall we enjoyed our experience at Don-Franklin Saturday.

everything

There was a great selection of GMC & Chevy trucks at various trim levels.

Good vehicles and you stand behind them. Great service, great staff

Easey

Full line of vehicles. Everyone is very friendly knowledgeable & helpful.

The sales rep, Jon Wagers, was very knowledgeable, respectful and friendly. I appreciate all of the effort he took to provide a deal for me. I also appreciate his manager who negotiated with me several times. I think the offer was acceptable, however, my husband is not ready to commit to having a car payment. I will work on coming up with the resources and definitely will return to your dealership.
Thank you for your time and effort. I regret that I was not in a position to accept the offer.

Very happy with your service department, I have been dealing with Benny Duck since I purchased my 2019 Chevy HD 2500 High country new from Cowboy in September 2019. You are Blessed to have good people in every department of your dealership from sales, parts, finance and especially service! No one touches my truck but you!
When my youngest daughter who goes to UK Was in need of a newer car back in December of 2023 she knew what she wanted and had shopped online at other Lexington dealers but asked me to come up to help her get a Honda CRV so we checked out the dealers she had found and I was unable to deal with any of them and told her to check out what the Lexington Don Franklin dealers had we went to your Mitsubishi dealership in Nicholasville KY and in about a hour she was the happy new owner of a 2014 CRV with only about 50,000 miles on it. You take pride in your customer satisfaction which is something to be proud of!

Easy to consult with, very nice people

Exceptional

Mike and Hunter were very professional and friendly during the purchase of a vehicle. Dylan from service area was very friendly also and explained what was being done to my vehicle. Satisfied with everything.

Been receiving my car routine maintenance and other services for the last 5 years, and every experience has been professional and pleasant. No issues or drama. Highly recommended.

Awesome service. Will never buy another car anywhere else.

Awesome service. Fast and friendly.

Have good service department and personal

There’s no hassle and no pressure. Low low prices and plenty of selection

Tremendous customer service

Very reliable

Great service and people!!

It was a great experience. I have bought 5 different vehicles from Don Franklin Buick GMC in Somerset over the years, My family. has also purchased several vehicles from there. The service department is great also.

My last two purchases have been with Kyle Young and I will have to say he is very thorough, knowledgeable and works hard to make sure his customers are satisfied!

I would highly recommend giving them a chance if buying a car/truck is in your future plans.

Excellent

Always helpful and friendly

i like the customer service

Service is very good

Very courteous and through

Salesman was very helpful throughout the buying process.

I like the courteous the personal give me and they use genuine parts on my vehicle

Everything was done as scheduled.

Sales team is awesome