Don Franklin Somerset Chevrolet Buick GMC
345 S. Hwy 27
Somerset
KY 42503
United States

Customer Testimonials

Report a concern   July 30, 2024 — Rated 10 out of 10 by C.D. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Excellent customer service. Very convenient to schedule a service appointment online or via phone. Staff is always friendly.
Report a concern   July 30, 2024 — Rated 10 out of 10 by R.H. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Parts and service department people are very helpful and friendly.
Report a concern   July 29, 2024 — Rated 9 out of 10 by W.A. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Very pleased with my service work. I asked for comments (an inspection?) about components appearing to be needing attention in the near future (brakes, hoses, moving parts, etc.) I didn't get any of that. For a vehicle nearing 100k miles I know there are components needing attention.
Report a concern   July 29, 2024 — Rated 10 out of 10 by John Ashley Don Franklin Somerset GM Service Department
What do you like about our products and services?

Best dealership/service center in Kentucky vey pleased with the courteous and politeness of the employes definitely highly recommend

Report a concern   July 29, 2024 — Rated 10 out of 10 by L.M. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Figured out the problem.
Waiting for parts to come in to have fixed
Report a concern   July 28, 2024 — Rated 10 out of 10 by R.B. Don Franklin Somerset GM Service Department
What do you like about our products and services?

The service department members are courteous and helpful.
Report a concern   July 26, 2024 — Rated 10 out of 10 by Dennis Karr Don Franklin Somerset GM Service Department
What do you like about our products and services?

Everything!
Report a concern   July 26, 2024 — Rated 10 out of 10 by Karl Reynolds Don Franklin Somerset GM Service Department
What do you like about our products and services?

Great products and the best service
Report a concern   July 25, 2024 — Rated 10 out of 10 by B.W. Don Franklin Somerset GM Service Department
What do you like about our products and services?

So quick and easy, comfortable waiting area, and a small play room for littles!

Report a concern   July 25, 2024 — Rated 10 out of 10 by L.V. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Wonderful people. Friendly,professional. Products are the best.

Report a concern   July 24, 2024 — Rated 10 out of 10 by E.C. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Everything was explained well and service was done professionally and quickly.
Report a concern   July 24, 2024 — Rated 10 out of 10 by A.E. Don Franklin Somerset GM Service Department
What do you like about our products and services?

❤️ Excellent service!!!

Report a concern   July 24, 2024 — Rated 10 out of 10 by Tanya Gehlhausen Don Franklin Somerset GM Service Department
What do you like about our products and services?

Customer service is great. Prices are great. I do not go anywhere else.
Report a concern   July 24, 2024 — Rated 10 out of 10 by Ronda Welch Don Franklin Somerset GM Service Department
What do you like about our products and services?

Everyone in the service department was very nice and helpful.
R Welch
Report a concern   July 23, 2024 — Rated 10 out of 10 by P.M. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Very prompt super nice very thorough in checking out my vehicle

Report a concern   July 23, 2024 — Rated 10 out of 10 by J.H. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Nice people and good products

Report a concern   July 22, 2024 — Rated 10 out of 10 by R.P. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Very attentive and professional staff.

Report a concern   July 21, 2024 — Rated 10 out of 10 by Robert Ruff Don Franklin Somerset GM Service Department
What do you like about our products and services?

Fast and friendly
Report a concern   July 21, 2024 — Rated 10 out of 10 by Debbie Kidd- Trammell Don Franklin Somerset GM Service Department
What do you like about our products and services?

The recall on my 2022 Chevy Equinox was repaired quickly and making the appointment was easy. Staff treated me with courtesy and professionalism.

Report a concern   July 20, 2024 — Rated 10 out of 10 by Henry Cromer Don Franklin Somerset GM Service Department
What do you like about our products and services?

People are always friendly. Service is quick and well done.

Report a concern   July 20, 2024 — Rated 10 out of 10 by Judy Fornshell Don Franklin Somerset GM Service Department
What do you like about our products and services?

Quick and easy service. Very friendly staff.
Report a concern   July 19, 2024 — Rated 10 out of 10 by J.F. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Service department gave great service on simple oil change. Personnel were knowledgeable and friendly. With not go anywhere else!!

Report a concern   July 19, 2024 — Rated 10 out of 10 by Christy Chrisley Don Franklin Somerset GM Service Department
What do you like about our products and services?

Very professional. Answered all my questions and gave me the best deal

Report a concern   July 19, 2024 — Rated 10 out of 10 by J.L. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Staff
Report a concern   July 19, 2024 — Rated 10 out of 10 by T.M. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Knowledgeable salesman

Report a concern   July 19, 2024 — Rated 10 out of 10 by Stacy Blas Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

The service was impeccable. Jon went above and beyond to ensure all of our requests were met. The GMC Canyon Denali is perfect and exactly what we were looking for! We are extremely pleased with our purchase!!

Report a concern   July 18, 2024 — Rated 10 out of 10 by J.R. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Always quick and efficient!
Report a concern   July 18, 2024 — Rated 10 out of 10 by Rick Miller Don Franklin Somerset GM Service Department
What do you like about our products and services?

great
Report a concern   July 17, 2024 — Rated 10 out of 10 by J.C. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Employees are super friendly

Report a concern   July 16, 2024 — Rated 10 out of 10 by Misty Harris Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

The salesman was very helpful and did everything he could to make sure we were satisfied with our new purchase.


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