Don Franklin Somerset Chevrolet Buick GMC
345 S. Hwy 27
Somerset
KY 42503
United States

Customer Testimonials

Report a concern   August 24, 2024 — Rated 10 out of 10 by Louis Anderson Don Franklin Somerset GM Service Department
What do you like about our products and services?

Grayson Koger does a superb job in seeing that both our vehicles are well maintained.
Report a concern   August 24, 2024 — Rated 10 out of 10 by R.B. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Friendly and helpful staff
Report a concern   August 24, 2024 — Rated 10 out of 10 by C.S. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Prompt and courteous.

Report a concern   August 24, 2024 — Rated 9 out of 10 by K.T. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Fast service. Would have liked to seen a checklist of the multipoint inspection. Show break wear, tire wear, etc instead of just being told “everything was fine”.
Report a concern   August 23, 2024 — Rated 10 out of 10 by Terry Nicholas Don Franklin Somerset GM Service Department
What do you like about our products and services?

Love my truck and service is excellent. Very courteous and service was completed in a timely manner.

Report a concern   August 23, 2024 — Rated 10 out of 10 by Jefferson Kiser Don Franklin Somerset GM Service Department
What do you like about our products and services?

Genuine GM are installed.
Friendly employees.
Convenient location.

Report a concern   August 23, 2024 — Rated 10 out of 10 by Samuel Sexton Don Franklin Somerset GM Service Department
What do you like about our products and services?

You get in when it is your appointment time and everything is done in a very reasonable time. All the Service Reps are very helpful and professional. I am always very pleased with the work and price that is why I drive 2.5 hrs to get my service work done at Don Franklin of Somerset.
Report a concern   August 23, 2024 — Rated 10 out of 10 by D.C. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Dont have to wait very long, i like that..

Report a concern   August 23, 2024 — Rated 10 out of 10 by Coy Taylor Don Franklin Somerset GM Service Department
What do you like about our products and services?

Fast and courteous service.
Report a concern   August 23, 2024 — Rated 10 out of 10 by J.A. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Very friendly

Report a concern   August 22, 2024 — Rated 10 out of 10 by Steven Adams Don Franklin Somerset GM Service Department
What do you like about our products and services?

Great customer service and friendly faces
Report a concern   August 21, 2024 — Rated 10 out of 10 by Kathy Bodner Don Franklin Somerset GM Service Department
What do you like about our products and services?

Quick and friendly

Report a concern   August 21, 2024 — Rated 10 out of 10 by David Sparrow Don Franklin Somerset GM Service Department
What do you like about our products and services?

The service is very quick, and the guys are very polite and helpful
Report a concern   August 21, 2024 — Rated 10 out of 10 by A.F. Don Franklin Somerset GM Service Department
What do you like about our products and services?

They get it done in a timely manner

Report a concern   August 20, 2024 — Rated 10 out of 10 by D.H. Don Franklin Somerset GM Service Department
What do you like about our products and services?

When my vehicle needs a routine service it doesn’t take all day waiting for it they get you in and out in a reasonable amount of time.

Report a concern   August 20, 2024 — Rated 9 out of 10 by J.B. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Curtiois staff
Report a concern   August 20, 2024 — Rated 10 out of 10 by Gerald Spradlin Don Franklin Somerset GM Service Department
What do you like about our products and services?

The people that work there go above and beyond to help you
Report a concern   August 20, 2024 — Rated 10 out of 10 by Timothy Carpenter Don Franklin Somerset GM Service Department
What do you like about our products and services?

I bought my GMC Sierra 4 years ago and had the Don Franklin power train warranty. My transmission went out at 139,000 miles and they stood behind their warranty. Great service department and Sales team. I went to pick up my truck and traded for a new ine
Report a concern   August 20, 2024 — Rated 10 out of 10 by D.S. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Quick service

Report a concern   August 20, 2024 — Rated 10 out of 10 by P.W. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Very friendly, knowledgeable & helpful answers all questions. Favorite place to take my car!
Report a concern   August 20, 2024 — Rated 10 out of 10 by Tyler Gregory Don Franklin Somerset GM Service Department
What do you like about our products and services?

I would like to see the brake issue resolved on the Silverado. It has become a major issue with me and others with the same model truck. I feel an attempted fix of the squeaky breaks is well deserved for loyal gm customers such as my self and many others. Thank you

Report a concern   August 20, 2024 — Rated 10 out of 10 by Karen Miller Don Franklin Somerset GM Service Department
What do you like about our products and services?

Friendly and quick

Report a concern   August 20, 2024 — Rated 10 out of 10 by Rodney Casada Don Franklin Somerset GM Service Department
What do you like about our products and services?

The people are super nice and quality is great.

Report a concern   August 20, 2024 — Rated 10 out of 10 by D.H. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Because they have General Motors products and they last and also if you’re vehicle has a problem they will take time to tell you

Report a concern   August 20, 2024 — Rated 10 out of 10 by Kenneth Sneed Don Franklin Somerset GM Service Department
What do you like about our products and services?

Friendly and prompt service

Report a concern   August 20, 2024 — Rated 10 out of 10 by S.M. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Love the customer service. People are great!!!
Report a concern   August 20, 2024 — Rated 9 out of 10 by N.S. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Close and convenient. Did have to wait a little longer this time.

Report a concern   August 20, 2024 — Rated 10 out of 10 by R.S. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Prompt service and staff is very helpful

Report a concern   August 20, 2024 — Rated 10 out of 10 by Joey Robinson Don Franklin Somerset GM Service Department
What do you like about our products and services?

Best service team in the company

Report a concern   August 20, 2024 — Rated 10 out of 10 by French Wilson Don Franklin Somerset GM Service Department
What do you like about our products and services?

You guys do a heck of a job

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