Don Franklin Somerset Chevrolet Buick GMC
345 S. Hwy 27
Somerset
KY 42503
United States

Customer Testimonials

Report a concern   February 27, 2024 — Rated 10 out of 10 by R.D. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Great to deal with. They made the car buying process very simple.
Report a concern   February 26, 2024 — Rated 10 out of 10 by Charlie Epley Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

Outstanding professional service at a fair price!!! The staff listened to my needs & concerns!!! Purchasing my SUV was a good experience!!!
Report a concern   February 23, 2024 — Rated 10 out of 10 by Paul Cooley Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Don Franklin did a great job to make sure that we found the car that worked perfectly for us I would highly recommend going to Don Franklin for anybody that needs to buy a car.
Report a concern   February 23, 2024 — Rated 10 out of 10 by T.W. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Service department very reliable. They provide excellent service in a timely manner. I would highly recommend them to anyone looking for quality services.
Report a concern   February 23, 2024 — Rated 10 out of 10 by Steven Adams Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Great cars, awesome service and amazing sales
Report a concern   February 23, 2024 — Rated 10 out of 10 by Mary Rees Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

Employees wer very helpful!
Report a concern   February 22, 2024 — Rated 10 out of 10 by J.M. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Very easy to make an appointment and me car was serviced when it was scheduled. Very good service.

Report a concern   February 22, 2024 — Rated 10 out of 10 by B.G. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Friendly knowledgeable staff
Report a concern   February 22, 2024 — Rated 10 out of 10 by Gary Kidd Don Franklin Somerset GM Service Department
What do you like about our products and services?

They were very nice and got it down in a timely mannae
Report a concern   February 22, 2024 — Rated 10 out of 10 by Alan Chapman Don Franklin Somerset GM Service Department
What do you like about our products and services?

Repaired sun roof on recall and gave me a new loaner car while being repaired.
Report a concern   February 20, 2024 — Rated 10 out of 10 by Charlie Epley Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

The quality of the product & the outstanding customer service!!! There is no sells pressure!!! They listen to your needs & work with you for the best possible experience!!! I would highly recommend this team!!!
Report a concern   February 17, 2024 — Rated 10 out of 10 by Shane Lewis Don Franklin Somerset GM Service Department
What do you like about our products and services?

Service completed in a timely manner
Report a concern   February 17, 2024 — Rated 10 out of 10 by J.H. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Great

Report a concern   February 17, 2024 — Rated 10 out of 10 by T.M. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Very friendly service and quick.
Report a concern   February 17, 2024 — Rated 10 out of 10 by J.A. Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

Joe and Tracey are always great to deal with

Report a concern   February 15, 2024 — Rated 10 out of 10 by D.M. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Mike and Joe did a great job in helping me find the vehicle I purchased. Bennie and Daniel take great care of me in the service dept.
Report a concern   February 14, 2024 — Rated 9 out of 10 by C.S. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Did well
Report a concern   February 14, 2024 — Rated 10 out of 10 by Derek Dobbs Don Franklin Somerset GM Service Department
What do you like about our products and services?

good customer service very friendly and helpful
Report a concern   February 14, 2024 — Rated 10 out of 10 by Crystal Bullock Don Franklin Somerset GM Service Department
What do you like about our products and services?

Always courteous to me. Service is always prompt. Being a woman you don’t always get the best treatment at car dealerships so I appreciate how they treat me.

Report a concern   February 13, 2024 — Rated 10 out of 10 by J.S. Don Franklin Somerset GM Service Department
What do you like about our products and services?

They people there always do a very good job when I get my vehicle serviced.
Report a concern   February 13, 2024 — Rated 10 out of 10 by Derek Dobbs Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Friendly service very helpful plenty to choose from
Report a concern   February 13, 2024 — Rated 9 out of 10 by M.K. Don Franklin Somerset GM Service Department
What do you like about our products and services?

I like the ride of a Buick.
Report a concern   February 12, 2024 — Rated 10 out of 10 by B.S. Don Franklin Somerset GM Service Department
What do you like about our products and services?

I really like our vehicle and YOU can't beat the service we get from YOU all so keep up the good things that YOU ALL do First name removed
Report a concern   February 11, 2024 — Rated 9 out of 10 by Wade Abbott Don Franklin Somerset GM Service Department
What do you like about our products and services?

Friendly service and I feel I can trust the Somerset crew.
I would like to get a list of maintenance items that needs to be addressed in the future. I used to get such suggestions but no longer.
Report a concern   February 11, 2024 — Rated 10 out of 10 by Samuel Sexton Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Everyone I have dealt with are very professional and courteous. There is no pressure to purchase. Just a good down home dealership.
Report a concern   February 11, 2024 — Rated 10 out of 10 by P.O. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

I went in to try to get a vehicle with crap credit and Brandon went above and beyond to help me drive away with a new car. Def will recommend him to everyone as well as don franklin.

Report a concern   February 10, 2024 — Rated 10 out of 10 by D.M. Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

Mike and Joe treated me like family. Mike bent over backwards to accomodate my needs. Daniel and Bennie in the service department have treated me with respect.
Report a concern   February 10, 2024 — Rated 10 out of 10 by J.L. Don Franklin Somerset GM Service Department
What do you like about our products and services?

They treat every one with respect!

Report a concern   February 10, 2024 — Rated 10 out of 10 by Clifford Auterson Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Kyle Young was knowledgeable about the truck we purchased. He explained GM points how to redeem them, the follow up service & warranty as well as download my GM app on my phone & showed how to use it. Very personable young man.

Report a concern   February 8, 2024 — Rated 10 out of 10 by William Church Don Franklin Somerset GM Service Department
What do you like about our products and services?

Fast and easy


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