Don Franklin Bardstown
120 W John Rowan Blvd
Bardstown
KY 40004
United States

Customer Testimonials

Report a concern   August 11, 2025 — Rated 10 out of 10 by S.F. Don Franklin Bardstown - Service
What do you like about our products and services?

Quick and convenient

Report a concern   August 11, 2025 — Rated 10 out of 10 by W.S. Don Franklin Bardstown - Service
What do you like about our products and services?

First visit for oil change etc there was no waiting to get in and service was great. Everyone was very nice and explained what was to be done at this visit.

Report a concern   August 11, 2025 — Rated 10 out of 10 by Susan Bible Don Franklin Bardstown - Service
What do you like about our products and services?

Everyone I have had the honor to cross paths with has been very kind and always lets me know when up coming maintenance needs to be done on my truck.

Report a concern   August 11, 2025 — Rated 10 out of 10 by *Voided Repair Order* Don Franklin Bardstown - Service
What do you like about our products and services?

Great service experience all around. I was in and out in no time. Jena and team kept the wheels turning, keep up the great work!

Report a concern   August 11, 2025 — Rated 10 out of 10 by Nilah Baker Don Franklin Bardstown - Service
What do you like about our products and services?

Like that you use Gm parts and do excellent service in service department

Report a concern   August 11, 2025 — Rated 10 out of 10 by L.J. Don Franklin Bardstown - Service
What do you like about our products and services?

The best trucks on the road are Chevrolet

Report a concern   August 11, 2025 — Rated 10 out of 10 by W.C. Don Franklin Bardstown - Service
What do you like about our products and services?

That they take time to listen to the customer .

Report a concern   August 11, 2025 — Rated 10 out of 10 by Jennifer Best Don Franklin Bardstown - Service
What do you like about our products and services?

The service personnel are phenomenal. They go above and beyond to make sure everything is completed in a timely manner

Report a concern   August 11, 2025 — Rated 10 out of 10 by T.S. Don Franklin Bardstown - Unsold Showroom Visit
What do you like about our products and services?

I shop DF.because of Dave Brown and Josh Barrett. Been treated right, so keep coming back.

Report a concern   August 11, 2025 — Rated 10 out of 10 by P.R. Don Franklin Bardstown - Unsold Showroom Visit
What do you like about our products and services?

Good experience with the sales person. Sales Manager was good; no issues. But over two hours waiting to sign a few papers give a check was not something I expected.

Report a concern   August 11, 2025 — Rated 9 out of 10 by K.C. Don Franklin Bardstown - Service
What do you like about our products and services?

The staff are very polite and helpful. Your products are guaranteed and all areas were covered with speed. Very pleased with the results.

Report a concern   August 11, 2025 — Rated 10 out of 10 by M.T. Don Franklin Bardstown - Service
What do you like about our products and services?

Jena is the perfect person for her job in the service department. She is kind, polite, efficient and takes the time from her busy job to explain things to the customer. My car has been serviced there for 9 years and I have always been satisfied with the whole experience.

Report a concern   August 11, 2025 — Rated 10 out of 10 by A.W. Don Franklin Bardstown - Service
What do you like about our products and services?

Quick and efficient service and friendly and helpful staff.

Report a concern   August 11, 2025 — Rated 10 out of 10 by Chris Hensley Don Franklin Bardstown - Service
What do you like about our products and services?

Fast an friendly

Report a concern   August 11, 2025 — Rated 10 out of 10 by J.M. Don Franklin Bardstown - Service
What do you like about our products and services?

Fast and dependable

Report a concern   August 11, 2025 — Rated 10 out of 10 by William Sherrard Don Franklin Bardstown - Service
What do you like about our products and services?

Friendly ,professional, prompt, their family to me.

Report a concern   August 11, 2025 — Rated 10 out of 10 by Lynn Mcintosh Don Franklin Bardstown - Service
What do you like about our products and services?

Employees were very punctual. Mechanics did exactly what I wanted and service reps did not waste time

Report a concern   August 11, 2025 — Rated 10 out of 10 by M.G. Don Franklin Bardstown - Service
What do you like about our products and services?

I’ve always had good service since I had my car

Report a concern   August 11, 2025 — Rated 10 out of 10 by D.G. Don Franklin Bardstown - Service
What do you like about our products and services?

The customer service was second to none.

Report a concern   August 11, 2025 — Rated 10 out of 10 by B.O. Don Franklin Bardstown - Service
What do you like about our products and services?

The service department. The service writers.
Everyone had a positive attitude and very helpful

Report a concern   August 11, 2025 — Rated 10 out of 10 by Shannon Arnold Don Franklin Bardstown - Service
What do you like about our products and services?

Friendly staff, great car selection.
As a single woman I didn’t feel pushed or harassed into a purchase. They answered all my questions. Wonderful car buying experience!

Report a concern   August 8, 2025 — Rated 10 out of 10 by Peggy Nelson Don Franklin Bardstown - Unsold Showroom Visit
What do you like about our products and services?

The salesman was very friendly and nice.

Report a concern   August 8, 2025 — Rated 10 out of 10 by M.S. Don Franklin Bardstown - Service
What do you like about our products and services?

very professional and respectful

Report a concern   August 7, 2025 — Rated 10 out of 10 by Rebecca Farrow Don Franklin Bardstown - Service
What do you like about our products and services?

Everyone is always very professional and kind, we got our camera fixed very quickly and efficiently.

Report a concern   August 6, 2025 — Rated 10 out of 10 by J.P. Don Franklin Bardstown - Service
What do you like about our products and services?

Quick and efficient

Report a concern   August 6, 2025 — Rated 10 out of 10 by J.M. Don Franklin Bardstown - Service
What do you like about our products and services?

Nobody is perfect, but you can sense there is a true desire to take care of the customer and represent the company, not trying to impose repairs that aren’t necessarily needed, and honest enough to believe if a repair is necessary it is. Integrity and character is exceptional for this day. God Bless, Joe

Report a concern   August 6, 2025 — Rated 10 out of 10 by M.B. Don Franklin Bardstown - Service
What do you like about our products and services?

Convenient, staff friendly and quick serivces

Report a concern   August 3, 2025 — Rated 10 out of 10 by Robert Wilson Don Franklin Bardstown - Service
What do you like about our products and services?

I have dealt a lot with Don Franklin in Bardstown or several years I have bought multiple vehicles the vehicles were over high quality and the service I got and I’m still getting a second to thank you from your faithful customer Robert Wilson

Report a concern   August 2, 2025 — Rated 9 out of 10 by M.W. Don Franklin Bardstown - Service
What do you like about our products and services?

My wife’s favorite vehicle ever is her Traverse

Report a concern   August 1, 2025 — Rated 10 out of 10 by Marvin Crowl Don Franklin Bardstown - Service
What do you like about our products and services?

Great service department


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