Customer Testimonials
Ease of setting up appointments and service.
Bought 2 cars from there. Had luck out of both.
I got good service. I came and got what I was looking for and it all went pretty good.
Don Franklin store is the best! I had a really good experience; the service was great. This is the second vehicle I've purchased from them. Harley, the salesman, was the absolute best! I will recommend this car lot to everyone I know. I am so excited about my new purchase! The price was awesome; the whole car-buying experience was very good!
The salesman Josh was very patient and informative. David Brown is the absolute best in helping to understand all there is to know about purchasing a new car.
A very seamless experience! Never once felt pressured to purchase anything we didn’t want to purchase! Harley was amazing! I LOVE my new vehicle! I will definitely recommend Don Franklin to friends and family, and I’ll for sure return when I need another vehicle!
David and Josh are awesome to work with ! They epitomize what customer service is all about in my opinion ….. very helpful throughout the whole process.
Quick & efficient
Quality and friendly service
Staff was extremely helpful took care of my needs had me in and out in no time great customer service very pleased
Jamie was a big help getting my wife’s car in after she went way over the oil change mileage
I like how I can trust you guys to do the service right and I never have to feel like it just being rushed in and out. I’ve been to other dealships where the service wasn’t don’t right or not at all.
Knowledgeable and helpful workers. Never had a problem with service.
Tanner is always amazing.! This is the 3rd phone I have bought from him.!
Devin was great and made the car shopping experience amazing! I’d recommend him to anyone looking for a new car!
Great customer service and got job done fast
When we call appointments are scheduled very quickly. People are very friendly
Friendly and above and beyond service
Great service an ur service manager in my book is the best and I’ve been around a lot but I mean he tells you what he’s gonna do and he does it and he don’t take long about getting your vehicle in and out. I’d recommend him to anybody’s name is James.
The staff treats you like you deserve to be treated when you are a customer that needs a service or a new vehicle
Great service and great products at a reasonable price
Great people that listen and make the process easy.
I really like Don Franklin service department and I really like the dealership
Dealer had the car I was looking for , in better condition then I was expecting. The sales staff answered all my questions and gave me all the time I wonted with no pressure .
No high pressure and able to answer any questions
Good service Devon Boone was great to work with
I love the new walk-in service! This makes a huge difference for me!!
Josh was very friendly and knowledgeable about the SUV we purchased. TJ was very personable and explained all of the papers we signed and even gave us some history on Don Franklin which was much appreciated. He expressed that Don Franklin was there to meet all of our needs and we were welcome to reach out if we had any questions.
Very pleased with my purchase and trade in.. Service was excellent
Fast service and very good customer service.