Customer Testimonials
Chase at the service center was very friendly and very helpful.
Your service department is next level great! I'm so pleased with the Franklin Motor group's team at Chevrolet. Gen is the best.
Friendly service but a long wait.
Josh was super nice and very helpful
They worked me in their busy schedule when my regular dealer couldn’t.
Good reasonable service
This is actually the second auto I have purchased from Tanner Richmond. Our whole family goes to Tanner. My wait time for service was non-existent I was taken care of immediately. The service was quick. I was extremely satisfied.
Nothing everyone was great
Great
Friendly people working at the desks!
Great product and service
Your people!
They get the job done in good time.
I've been doing business with Franklin for several years now and they have always done a good job. I would recommend them as someone you can trust.
People are friendly and helpful.
I received fast and efficient service.
Service was very good
The service associate try to help, but the warranty that I bought was apparently useless
Stayed with my problem until found for quoted price. that doesn’t happen very often with other dealers.
Jen is awesome!
Your service advisor Jen Vanarsdale is excellent at her job.
Everything was great! Service was awesome.
Always a great job
Today for the first time in and out fast for oilchange and tire rotation
Very reliable
I had good service can we do this next week cause I haven’t drove the car yet
Prompt and courteous service
Donavan was amazing and kept in constant contact with me telling me what was going on during process of getting my vehicle fixed. However the amount of time it took to get my vehicle back was a little excessive. But I feel they done a good job which sometimes makes it worth the wait.
Service writer Jen 👍
Great service, they explain what you need before replacing