Customer Testimonials
Cycle scape went above and beyond to get me the bike I needed. They were very professional and friendly. Would highly recommend them to anyone.
Personalized service and great advice
Service and trustworthyness
Excellent and professional service and response to questions, parts requests, warranty returns.
By far the best bicycle shop in Ballarat with the best mechanics, just needs a coffee machine and barista.
Great service, very knowledgeable
Friendly guys that listen properly. Reasonable prices. Best place for service in bendigo. Quick turnaround too if you need repairs for your kid’s bike that has been ridden over too many dirt jumps. Thanks Corey
Very helpful team members and great service
Very helpful on the phone
Friendly service, easy to order a product in and then they called so I could pick it up. Great service and great products
Staff friendly, helpful and knowledgeable
Swift friendly and efficient. Great mechanic.
Callback after a previous mediocre review was appreciated. Also want to collect my bike tomorrow😀.
Great service by Ben
Very friendly and helpful assistance.
Love the service and product form the entire Cyclescape team at both stores
Great service willing to help with unusual requests. Friendly and helpful staff.
The staff at cyclescape have always been very accommodating and helpful, always happy to refer people for good service.
Thanks team.
Great products and the team are friendly and knowledgeable.
Great team - look after their customers.
Friendly, helpful reachable
Promt, friendly and very helpful!
Your team take time to listen to the customer and determine what the customer needs.
Excellent product knowledge.
Keep in contact with the customer.
Matt was fantastic, he did a great job in up selling us from a marlin to a roscoe, he throughly explained the difference between a few bikes, in English not bike terms which as a novice I really appreciated..
I had been to a few different bike shops, but the sales people where rude an made us feel like we didn’t have the money to be looking at that range of bike, Matt was welcoming, helpful and knowledgeable his attitude is what made us purchase from them, fantastic customer service..
Service provided 10/10. Thanks Matt and team
Products are of a high standard. The service and knowledge from Matt and his team is second to no one.
All the staff are so friendly.
Knowledgable, friendly, fast turn around
Products are great and over the phone purchase made easy
First name removed
Brilliant service in everyway.
Great service.
I was looking around for tyres for my Electra bike and phoned the Ballarat store who arranged for the tyres to be shipped to Adelaide the next day.
Will definitely come back again for other gear.
Thank you!