Customer Testimonials
The gentlemen who serviced my bike was very knowledgeable and gave me some good advice and tips. More then willing to answer any questions a very pleasant person.
very professional and knowledgeable staff. I have complete confidence when i pick up my bike from service it will be operating as good or better than expected, based on previous experiences with the service department.
Good customer service and techs.
I feel like I can trust them. Period
Very helpful staff. They want you to be happy with your purchase. They take the time to help you.
Great customer service.
You had the bike I was looking for, built it correctly and quickly. Staff was pleasant.
It was available
Great customer experience.
Phenomenal customer service! Troy is rad!!!
Great service. My bike was assembled much faster than expected and the service delivery was top notch!
very helpful people working there, they could not help me but they tried and spent a lot of time on my problem. thank you
Service was great! Much better that the "other" bike shop in Woodbury.
The gentleman on the phone and the gentleman who waited on me in the store were helpful, efficient and friendly.
Fast service, knowledgeable, friendly
Great customer service
They had great service. We were helped by Paul F. for a bike for my son. He was really helpful, informative and pleasant. My son loves the bike. They had great selection and most of all great service.
Excellent products and outstanding customer service!!
Always great service!
Great knowledge, and great service
Always good service and the long time manager is great.
Besides the fact that this was the closest place I could locate the proper size Trek for my wife, the selection of clothing and accessories was great and the service was awesome.
Nice bike. Knew which bike I wanted when I went in. Very hel-ful
The people working there were very helpful in finding a good bike that works well for my lifestyle!
Locally owned chain offering bontrager and trek products. Great reputation for customer services.
Everyone in this shop are phenomenal!!!!!! Will be a long time customer for sure!
Love the service techs! They are always so helpful, show me how to do things better when maintaining my bike, and if I have an urgent repair that's simple, they'll just stop and help me out. I will also return to Freewheel . . . hands down the better shop than the "other guys."
I can buy products anywhere but I support my small local bike shop because of the people. Everyone is amazing...so friendly & knowledgeable!
Guys were helpful and friendly. Quick turn around. Bike was completed earlier than expected.
Excellent