Customer Testimonials
Staff friendly and knowledgeable! Ease of purchase was impressive. Guys at Richfield were helpful in helping me track down hard to fine bike. Woodbury store employees were great too! The sales associate that helped me at Woodbury store kindly answered my questions and was fun to talk with... I believe his name was Paul (tall redhead). Whole experience was a ten! Thanks!.
helpful, knowledgeable sales people.
Good products. Good service. Good pricing.
Great positive people who go out of their way to be helpful! Super experience at the Woodbury store, especially Paul!
Very knowledgeable and very friendly. Repairs were done in a timely matter.
t product knowledge and friendly service
Able to get repairs done on the spot or quick turnaround
Excellent in service, professional, very friendly
Knowledgeable and friendly staff.
Order was in more quickly than promised and exactly as described. Thanks!
Ultra-fast service! Five stars all the way around.
ALWAYS GRACIOUS
Good service and prices
You appear to have a very professional and knowledgeable staff.
Great customer service! We enjoyed our time with the team and ended up with a great bike for my daughter.
Helped with my unexpected flat and we were in and out in twenty minutes! Very friendly and helpful.
Came in with a bent rim. Employee took the problem on quickly, analyzed, attempted most cost-effective repair. When that didn't work, brainstormed with me alternate solutions. When I decided to go with a new rim, he assembled it quickly and... boom... I was on my way. Excellent, knowledgeable, courteous customer service. Bravo!
The people that work there are very friendly and helpful.
Mike has been our 'go-to-guy' for all things bikes for over 10yrs. Always appreciate that he takes the time for us.
Super friendly and knowledgeable staff!
Awesome Service!
The customer service was incredible - helpful, resourceful, knowledgeable, and willing to take time to find what I needed
We've purchased 2 bikes and accessories through Freewheel now (one Eagan and one at Woodbury) and both were great experiences!
Great technicians
Prompt and knowledgeable service and a wide selection of parts, products and accessories.
there are good products for the bike.
I bought a new bike from amazon. Upon it's arrival, it was 85% put together. I needed to assemble the front tire, and the handlebars. I then tried to ride the bike, but the gear changing was not working properly. I tried calling bike repair shops to get it looked at and possibly fixed. I called Erik's first, and they stated they could look at it in about 2 - 3 months. I then called Bicycle Medic, and they said it would be 2-3 weeks, but suggested I try Freewheel bike. That is how I came to select your business. When I called, The rep stated I could bring it in now, since it was a simple derailleur adjustment. Upon bringing it in, the tech took it in the work area and fixed my problem. It took only about 15 minutes. Since it was repaired so quickly, I decided to purchase some gloves, a saddle bag, a water bottle and a bottle basket. I will recommend Freewheel Bike to anybody that is looking for a recommendation, as your service is excellent.
Freewheel has a great selection of products to accommodate the various riders and bicycles that abound
Prompt service and good quality products!
Service was excellent!!