Customer Testimonials
Everything
Sales guy was really nice. You guys are always awesome. And the kids bikes are so much better than box stores. We have learned our lesson with our kids, do not cheap out on kids bikes.
The staff were very friendly. I havent received my bike back yet...otherwise my rating would be a 10.
Excellent customer service,
Able to repair my walk in tube replacement in a timely manner.
Employees were very friendly and helpful.
They know my name.
Very nicely done...3rd bike that needed a tune-up in the last year. You guys are great. Thanks so much.
Very good customer service, was clearly explained the pros and cons of diff models. Easy order and pickup options.
Individual personalized service. Great explanation of products and repair options. Great selection
Mostly friendly and helpful staff while setting up my new bike. Customer desk staff was helpful as was the lead mechanic in answering questions and getting my bike out the door.
Good service
Great customer service!
Brian was excellent. 10/10 would purchase a bike here again.
Everyone there is extremely helpful, no matter how big or small the issue.
Wish that I had gotten the sales persons name but he went the distance helping me to find a comfortable helmet for my large head. Very personable individual who made the shopping experience enjoyable.
Troy did a great job, make sure his boss gets this note!
nice layout - easy to locate items of interest and browse
The bike fits me well. Such a comfortable ride
Good service.
Top quality items
I was frustrated that my return was less than I had paid, because the taxes in Bloomington are different than woodbury. I understand why, but other companies are able to do returns for the full amount despite tax differences in purchase and return locations.
I brought in my wheel, thinking I needed a whole new tube due to a busted valve. They were honest that it was a much easier, smaller, and cheaper fix, saving me money! They also answered questions about my son's bike and notified me of the free estimate they could do for us. Great customer service!
The staff at the Woodbury location is extremely approachable, knowledgeable and always helpful!
Awesome timely service
Great service
Friendly, helpful and quick service.
Prompt
Reasonable
Effective
Friendly
Love local bike shops.
Always friendly and flexible!
Great customer service! Bike was done a week sooner than expected. Came back to me cleaner than expected. Can tell these guys are passionate about bikes and really care!!
I love this place. The service is great, attention to detail and understating of a person who does not have the "strength" to do routine tasks anymore for various reasons. The timeliness is good
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