Customer Testimonials
Amazing mechanics! I ride with POWER, and they get me back on the trail as soon as possible every time. They are the only ones I trust maintaining my bike!
I came in with a question about my spokes and the employee did a thorough check of my bike and recommended a spike wrench. Very good service!
I got my road bike back and it the ride is so smooth. I was very impressed. Your mechanics have always done excellent, prompt, reasonable work on my bikes-even sometimes above and beyond what one could reasonably expect.
I will not go anywhere else. I highly recommend your shop.
Bob Last name removed
I had pre-ordered a fat tire bike from Freewheel Woodbury which they would have had to ship to Albuquerque. They very cooperatively accepted my request. With delayed shipments going on, it wasn't known when that would actually happen. By total luck I found a used fat tire bike in Albuquerque for sale. Freewheel Woodbury very pleasantly refunded my deposit. Thanks.
Great customer help
The timely manner that repairs are completed and the friendliness of the staff.
Great service, thanks!
Staff is always super responsive and willing to help with a quick fix to get back out on a ride.
Great experience
Super friendly staff. Dropped bike off for service, was ready as scheduled and work was exactly to order!
Ability to track availability of hard to get bikes and parts.
Friendly and honnest people. Amazing customer experience. Thank you.
You guys are now our go to for bike mechanics! Very knowledgeable and helpful, with excellent communication. Have already highly recommended you guys!
Availability of parts is fantastic considering all of the supply chain issues!
Friendly, helpful service techs. Fast service. Fair pricing.
In and out in about 5 minutes for a couple of spokes and nipples for a repair I was doing on my own. Staff is always good to me, and I can’t remember anything the past couple of years that wasn’t a positive experience.
Got the job done. Patience with our grandkids.
Very helpful service advice on older bike
Friendly and knowledgeable staff
Friendly staff. Helped us immediately. Bike seems high quality.
Not a huge selection of bikes in the store but enough to get an idea of what you'd want to buy. Recently went in to get a tune-up on my bike. The guy in the service department was very helpful. I expected to have to drop my bike off and return in a few days to pick it up. To my surprise he made all the adjustments right then and there. Even installed a new chain. I was in and out in less than 20 minutes. Amazing service experience!
Family has purchased 2 new bikes from our Woodbury store. They've also tuned up 2 older bikes I continue to ride. Staff is always helpful, friendly & provides great service after our purchases.
You should update the Carver's Facebook page with Freewheel's info, it still has Penn listed!
Very helpful staff. Explained to me very well what I was buying and were very helpful showing me accessories.
Good service
The employees were helpful and knowledgeable
The sales person we spoke with was very knowledgeable and friendly. He answered all of our questions, and was able to discuss the pro’s and cons of a variety of pieces of equipment so that we could make an informed decision on what would work best for us.
Knowledgeable, quick service.
Brought bike in with flat tire and planned to leave and pick up another day. They asked if I had 5 minutes and they could get it done right then and there.
Knowledge of products and helpfulness.
Bike works great!