Customer Testimonials
New floor and layout look great!
Very good service and experience
Unfortunate for the small Trek dealers though it is, your buying power gets hard to obtain products into the stores for consumers near or far.
All the employees I have dealt with are enthusiastic and know their stuff about bicycles and bicycling, fun people to converse with and who have time for me.
Thank you all.
Troy was able to answer my questions and provided prompt service.
Friendly and knowledgeable staff.
Mike in Woodbury is the best. Always does a great job with my Ebike for maintenance and repairs. The shop is convenient, and everyone is friendly and helpful
I really enjoy the helpfulness of the staff and atmosphere. Very laid back and never pushy. The Woodbury location is quickly becoming my go-to store as my RAGBRAI training picks up.
Excellent knowledge shared in a problem of old bike technology to resurrect a favorite older bike. ThankU
Friendly and knowledgeable staff
Your two mechanics are awesome !
Friendly knowledgeable staff!
Customer service is fabulous!
Great Service
Friendly and helpful staff, and discount :)
Great service and knowledgeable techs. I love that you’re easy to drive to and have plenty of customer parking. And have ample open hours.
Knowledgeable staff
Troy is great to work with. Super helpful and friendly. Best around!!
Good quality and very knowledgeable staff
Super friendly and always there to answer any questions
Friendly and very helpful.
We always have great service at Freewheel. We wouldn’t buy anywhere else!
The tech took the time to mount my tire while I waited thus saving me a trip back to the store later. I love the top of the line service! Not many companies do that level of service today.
In stock parts . Friendly helpful staff
Freewheel Bike Shop offers great products and has the best customer service!
My bike is like new. The service was on time and great, I didn’t need to make an appointment and that is great, Thank you for everything you did. I appreciate your job
The people.
Great customer service to help me order a bike grip in a color that wasn't in stock. Made sure to get my account set up right so there weren't 2 of me in the system.
Service at the Woodbury store is fantasctic, extremely knowledgable staff, and very responsive and helpful.
Very prompt handling of order! Already received.
Always helpful when I have questions!