Customer Testimonials
Excellent service, knowledge, and communication. Willing to walk you through everything and inform you of options. My go-to when repairs get beyond my ability.
Great place. They fixed my bike fast and were very knowledgeable. Top notch service
Very helpful and friendly. My bike was ready when they said it would be.
Service is the best......Mike is awesome. Thanks!
The team was very friendly, helpful, flexible and responsive. They quickly ordered the tire I needed and then when I determined I needed a second tire, adjusted the order. The install was quick and immediate. The technician took the time to help me find the tiny wire that embedded in my tire that had caused my multiple flats and showed me a systematic approach on how to find this type of issue in the future. He also answered questions on my thru axles and speed/cadence counter and helped me understand recent advances in tire technology. I never felt as if he was rushing me. Great customer service!!
Allison communicates well when shipping items and when/if there is a delay. Items are shipped quickly. Dennis from Eden Prairie has always been very helpful as has Ben from Woodbury.
Thank you!
Purchased my trek Ebike- great staff!
Everything i need to enjoy my road riding in one place, Help is knowledgeable and always ready to answer questions or recommend products.
Nice people
Freewheel always have knowledgeable and friendly staff that take the time to explain things. Regardless of the type of bike you ride they always do an outstanding job. Would not go anywhere else!
Excellent staff and products!
Repaired our grandson s bike within an hour, we will definitely recomend your business. One of your competitors told us 30 days.
Outstanding
Chris was great. I love my bike.
Friendly staff
The service was fantastic. I needed to speak to someone regarding my order and they got back to me right away and answered my questions and had the order to me in a few days.
Super friendly people and good service on the bikes!
Approachable, pleasant, informative staff
The service at the Woodbury location is outstanding!
It is done well and ontime.
Love the guys at the service desk. Always helpful.
The people are all awesome, especially Mike Davis!!
great products and service!
Great bike shop. I've already recommended them to people.
Mail order full suspension Mtb was delivered perfect, hand packed, drivetrain n brake tune, ready to ride out of the box. The build quality was meticulous. I checked every bolt and joint that required grease and confirmed they did an excellent job. Carbon race bike was delivered flawless, no scratches, not even a greasy finger print.
They were friendly and helpful. Did the repair on schedule
Excellent service with quick turnaround.
Staff was friendly and knowledgeable.
Customer service, knowledge and friendly staff and great bikes and products.
Great problem solving and quickly on my way. Thanks!!