Client Testimonials

Friendly staff! Clean environment.

It is close to home and the staff seem to really like my pup.

Easy to deal with and easy to book. Also, the ability to see our pup from the app is really cool as well.

Wonderful staff. They are firm and disciplined with Bear and never judgmental.

Y’all are awesome. Our dog has a history of seizures and doesn’t do well in a cage, and you took fantastic care of her. Thank you.

We always receive the best of care from the McKinney location.

Very professional staff, they treat every pet like they are their own. I felt really comfortable leaving my puppy with such a good group of people.

You take care of the dogs and love on them!

The staff made me and my dog feel so welcome and comfortable with our first daycare experience, answering all of my questions and being patient with me!

They dod an awesome job making us feel comfortable about leaving our fur baby in daycare for the first time. I really love the webcam feature and being able to check in throughout the day! It’s only Jack’s first week but I am excited for him to make some friends and feel better about being away from his humans.

My dog is welcomed, safe and had fun playing with his friends.

Webcam rooms, friendly staff!

The staff was super friendly and made Leo feel like one of their own! :)

Everything, Scooby love you please is amazing. Thank you

The employees are all very courteous and helpful. They take really good care of the dogs by being very attentive and loving.
I love being able to see my dogs on the web camera.

It would be great if there were more cameras in the rooms because there are some areas that can’t be seen. The past two times my dog was there I barely ever saw him, I assume because he was somewhere that the cameras did not show. I also wish that the cameras were always on instead of being turned off during nap time. Not sure why they are turned off, it’s not like they bother the dogs. The reason it would be helpful to have them on is because I would like to see if my dog is improving in the crate at daycare. I don’t want to board her yet until she is calmer in the crate, but with the cameras off I can’t tell if she is improving.

I was a little disappointed that there was only one caretaker in the City on customer appreciation day, there were WAY too many dogs in there for one person.

Super friendly staff, know our dogs by name, clean facilities

Everyone is really nice and loves my pup.

The staff was friendly, very helpful, and cared about my dog. They take the time to talk with you, even during drop-off and pick-p time which Im sure is a busy part of the day. Your services are all clearly and completely explained. I like the webcam which gives me an opportunity to peek in on my dogs playtime. This eliminates the worry and I can go about my day knowing that Casey is in good hands.

It peace of mind to know that my pup is well taken care of with love and patience!

How excited my dog acts the minute I drive up. Everyone is so friendly and helpful. I can tell she loves everyone there. I love the video feature and to see how they pet and love on her whenever they walk past her(and the same with other dogs).

We loved how excited y’all were to greet Ivy and begin the process, as well as the friendliness at started with the phone call. It was like a breath of fresh air to be welcomed and have all my questions asked, and Brittany made it the conversation feel personable which I liked because my dog is my baby.
When we picked Ivy up after her meet and greet it was met with excitement and enthusiasm on y’alls end; telling us what a good girl she was and that y’all loved her! It melted my heart because Ivy is my world.

It seems like y’all truly care about all the pups that come into your store. And my Bella looked SO great when I picked her up from her spa day! I told my parents to take their pup, Stella, there and she came back looking amazing too!

The staff was very attentive and caring to both me and my dog.

Our dog had a great time on Saturday. We loved being able to see her on the cameras as well. It was fun to see her playing with the other dogs.

Dogtopia exceeded my expectations. Being a new dog owner, I really wanted my pup to have the opportunity to play and interact with other pups; all without worry.

Dogtopia staff was so friendly and very prompt to greet you and get you all checked in. My Doc didn't forward the records prior to the visit which caused a delay. But, the staff handled that very well and with patience.

Best of all, my Pup's first day was free! I was not expecting that at all. I could tell he had a blast. We will be back next weekend as I plan on making this his new daycare while i'm out running weekend errands. :)

I like the quality customer service and the great care that each and every employee show my pup. They all know him by name and are very attentive to his personality

Location and the ability to check on your pet online

I loved that you went in and pet my dogs.

Friendly!!

Absolutely love Dogtopia! My baby came home and fell right asleep! He was occupied all day by the other dogs!! I do wish they did more activities with them throughout the day like idk “brain games” or toys or took them outside for a swim. But it’s just my dogs 1st day I’m sure they will do more fun stuff like that!!