Customer Testimonials
Installation was early and painless. Everyone I have interacted with has been cheerful, professional and extremely helpful. I anticipate being very satisfied with my internet service.
I like the fact that you communicate with us about every single thing that is being done to upgrade your service to us. AND, I am deeply grateful that when we were told that our service was going to be changed to fiber, the price didn't go up. This was huge!
I appreciate being able to talk with a real person anytime I call, too. That also is HUGE!
The gentleman was polite, not in a rush. Explained things to me regarding the inside and the exterior pieces needed to be fixed.
Offered to return if the timing was not perfect for our time,
Palco Kansas
67657
705 Main Street
I like that Nex-Tech is local and if we have any issues, we will be able to call and talk to someone that we understand and is in Kansas.
The whole process was easy to get installed...from laying the fiber to installing services in our home.
Very responsive when we called to report a neighbor’s tree had taken down our internet line. Once the City got limbs out of power lines your guy got it fixed.
Service technician was very helpful and knowledgeable
He did a excellent job on installation
Professional service with the set up/install. They cleaned up after themselves and were pleasant to visit with. High tech service with home town friendliness.
I like their support services and in-home service when necessary
Fast efficient customer service.
So far the service is great and the Tech was patient with me while I worked to find my passwords on things and what he needed to set up our account
The service has always been really fantastic. I've been a customer for over 10 years, and had great help from the help desk and other customer reps! Keep on keeping on!
Help desk, helpful, polite and patient to us older customers,
Friendly qualified reliable
Super fast! And the technician was professional and efficient!
The service tech individuals were very pleasant to work with and courteous. They answered questions that I had and set up my services in what felt like a few minutes.
The guys you contracted in for fiber were awesome dudes thanks
Friendly gals at shop always kind and helpful.as they say. Smart phone smarter than me .they are angels!
Prompt and courteous service. Jeremy is the technician that helps me. He is GREAT
The people I visited with were very personable. They answered every question and repeated information that I needed. Best customer service I have worked with. Thank you!!!
I always get great help from the help desk. They are always pleasant and patient and give me answers to my problems
Plesant and helpful staff.
Call and someone will help you that day.
When ever I call the help desk I get my questions answered. And the assistant is very helpful and patient with me. Explaining everything.
The technicians that come to my house are very professional and do a wonderful job.
I have been very pleased with Nextech.
The tech went above and beyond working with my issues. He came back 3 or 4 times until everything was done and working well.
MIKE, YOUR SERVICE TECH, WAS EXTREMELY RESPONSIVE AND CONSIDERATE DURING HIS SERVICE CALL WITH US. HE WAS TECHNICALLY “SMART” AND DRILLED DOWN OUR PROBLEM AT OUR LOCATION. IF ALL OF YOUR TECHS ARE OF THIS CALIBER, YOU ARE BLESSED!
They were helpful and got on my question very quickly.
Brent and intern, sorry I can’t remember his name, we’re both very helpful!! Appreciated them in the install!!
Lindsey was amazing to deal with from the very start and getting everything set up, including up to the install. The installer was right on time, and had everything installed quickly and went through everything with my mother in-law since i could not be there. And the transition has been flawless and everything works better then what i have had previously.
Our TV comes on much faster than it did with Cable. The big selection of channels, as well as movies are easy to get to. We had the service go down a couple of times, but John was able to reboot the box on the wall and we have not had any trouble since then. So far, we are pleased with the service as well as the internet.