Customer Testimonials
The woman at the bike clothing and accessories section at ~1 PM on Wed., Sept. 8 was very helpful. We helped me find the stuff I needed for a multi-day bike trip and gave me some advice.
Justin helped put my kayak together, very knowledgeable and professional
Rental water equipment
Great quality goods fair prices. Great staff. Wish you had snowboard gear tho
Great outdoor gear store! Kind and helpful staff.
Mainly I like the role you play in the community. Bravo! I also value the gear-knowledgeable staff and their helpfulness. I love poking around in the store, especially clothes. Though the clothes often generally pricier than I want to spend (I frequent second hand when I can)) I’ve also gotten great deals when shoes and boots go one sale. I always tell me friends and fam to go there, rather than elsewhere on line. You’re the best of all worlds: local, smart, great customer service and community-compassionate. Bravo!
Friendly staff & efficient
Higher Quality products
Very knowledgeable and helpful!
Classy store. Authentic people. Great products. Goves back to the community
I had my bike serviced recently and the team there did a great job. I had a small issue with my bike fit and when I brought the bike back, Alex stopped what he was doing and had me fixed up within 5 minuets. Its great to have a local shop that I can count on and know that they have best interests in mind. I am always very happy with the service provided by Wildrock.
My mom and I always love coming to your store and feeling that energetic outdoorsy vibe, and we always find things to inspire us to want to be outside enjoying nature more. Awesome clothing and other apparel for men and women, and just an overall happy shopping experience, with private store parking for customers which is a big plus :)
Great customer service and even better quality products
Great quality gear, amazing selection, excellent, knowledgeable staff
Everything was great. My back was ready quickly.
You had what I was looking for and it was at my house in less then 48 hours
Friendly service and lots of selection!
The service from Callum and the bike shop has been extraordinary. Rachel up and dry goods. I like the quality of products I like the quality of service and frankly I just really like the people who work there
Getting knowledgeable advice from sales people
Friendly, helpful service
Too quality and great staff
Great staff and service
Good customer service. Knowledgeable staff. Good products.
Excellent service, as always. I had an issue with a helmet I bought and the staff took the time to understand the issue and rectify the problem. No hassles or headaches!
I like that you can service my bike you sold me.
Always very helpful staff. Feels like family.
The people on the phone and in the shop were very friendly and cheerful. Curbside pickup was very smooth. I live in Belleville but will have to make another trip up to look for some new gear ..danger, danger... :)
Wish we had a store like it closer to home. Have a great day.
Delivery was super fast, I was able to find the part that I was looking for, I couldn't find it anywhere else.
I found the bike staff very helpful and knowledgeable. I appreciated their honesty (sorry I don’t know their name) when they indicated I didn’t need the “deep cleaning bike service “ and saved me 40.00 I didn’t need to spend. Consequently, I phoned a friend of mine this AM and recommended your service because she was considering a bike tune up. So thanks very much for excellent customer service! 😊
Very helpful and knowledgeable staff