Customer Testimonials
Good quality product and excellent customer service.
Friendly service , knowledgeable ,great variety of good products and wiiing to address any issues with a compatible solution .
The service was very polite and professional. I asked about waxing skiis, and was provided good details and helpful advice, much appreciated since I've been out of the sport for many years. Thanks!
Excellent service. Chris answered all my questions and was very helpful.
Awesome service, knowledgeable staff!
Really nice store.
I will return, and recommend to friends.
The customer service when I called was excellent!
My snowshoes arrived in two days and I’m super happy!
I live in Thunder Bay, Ontario and will definitely order from your store again!
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Great customer service and lots of good quality products
Friendly knowledgeable staff. Always quality merchandise
Knowledgeable and helpful staff!!! Makes all the difference.
The amount t of time spent with me to ensure a perfect fit for my new bike.
Excellent quality of all products and service.
Knowledgeable staff. Thank you
Great quality of products. Staff knowledgeable and helpful.
Helpful, friendly, knowledgeable staff. Encouragement without push. Good range of casual/ active and athletic wear. Great support for bike and ski questions and equipment.
Friendly staff who are knowledgeable. Good product selection and service for staling.
The products are well chosen and the staff are knowledgeable and friendly.
Service is amazing. Knowledgeable, friendly and very welcoming.
Friendly fast service
Good quality products, and always very knowledgeable staff.
The lady was very helpful.
Very knowledgeable and personable staff.
Top grade products.
The bike shop is incredible, such handsome guys doing such incredible work down there. Did I mention they’re handsome?
I was looking for kids snowshoes, and since I had bought a pair here last year, I checked online.I was happy to find some, and share the outdoors with my grandkids. They were ready for pickup within an hour.
Bridget was very friendly and helpful. Much appreciated.
Amazing local business! Lots of lovely friendly wonderful staff.
I can count on only finding medium to high quality products so there is a level of reassurance there. Also, it is important to me to support a business that clearly takes the position that they are responsible for being a fair and conscientious employer and corporate citizen. WRO holds a unique central position in a thoughtful community that promotes positive values among staff and customers. I feel good that supporting WRO also supports enhanced quality of life for a lot of people within our community.
Quick shipping and delivery!
Great selection
Good Technicians
Free Parking
I love that you're local, and your staff are very knowledgeable. I also love your commitment to our community!

Quality of the products, staff who are knowledgeable & listen!